Sales Development Representative (SDR)

About the role

Clarapath is a medical robotics company based in Westchester County, NY, dedicated to transforming and modernizing laboratory workflows. Our mission is to improve patient care by increasing efficiency, reducing costs, and enhancing the quality and consistency of laboratory processes. Our portfolio includes SectionStar™ and TrimStar Pro™, innovative electro-mechanical systems designed to automate and elevate critical steps in the histology workflow. SectionStar™ delivers high-quality, consistent tissue sections, while TrimStar Pro™ streamlines and standardizes the trimming process - together enabling laboratories to operate with greater precision, throughput, and reliability. At Clarapath, we bring together experts across engineering, data science, robotics, healthcare innovation, and laboratory operations. Our R&D team drives innovation, product enhancements, and a strong pipeline of new solutions, while our manufacturing team oversees production and quality control at our ISO-certified facility. Also based in our New York headquarters are our sales, marketing, administrative, and service teams, who work closely together to ensure every customer receives a seamless, personalized experience at every touchpoint.

The Sales Development Representative (SDR) will play a key role in supporting Clarapath’s sales and business development efforts by identifying, engaging, and qualifying prospective customers for Clarapath’s advanced SectionStar™ and TrimStar Pro™ platforms. This individual will be responsible for researching target accounts, initiating outbound prospecting efforts, responding to inbound inquiries, and generating qualified meetings and opportunities for the sales team. Working closely with sales, marketing, and customer-facing teams, the SDR will help build a strong sales pipeline and create meaningful relationships with prospective customers across the laboratory, pathology, healthcare, and life sciences industries. We are seeking a motivated, personable, and proactive sales professional who enjoys building relationships, learning complex technology, and engaging with customers to understand their needs. The ideal candidate is comfortable with outbound outreach, thrives in a fast-paced and collaborative environment, and is excited about representing innovative medical technology that is transforming laboratory workflows and improving patient care.

Location: Hawthorne, NY (on-site). Type: Full time, regular.

Responsibilities

• Research and identify prospective customers and target accounts within the pathology, laboratory, healthcare, and life sciences markets
• Conduct outbound prospecting through phone calls, email, LinkedIn, and other appropriate channels
• Respond promptly and professionally to inbound leads and inquiries
• Qualify prospective customers based on business needs, fit, interest, and purchasing potential
• Schedule qualified meetings and product discussions for members of the sales team
• Develop and maintain a consistent pipeline of qualified prospects
• Build relationships with prospective customers and serve as a knowledgeable first point of contact for Clarapath
• Learn and effectively communicate Clarapath’s products, technology, value proposition, and applications
• Maintain accurate and up-to-date prospect and activity information in the company’s CRM
• Track outreach activities, meetings, opportunities, and conversion metrics
• Collaborate with Sales and Marketing to refine prospecting strategies and messaging
• Follow up consistently with prospects throughout the qualification process
• Participate in sales meetings, training, trade shows, conferences, and other business development activities as needed
• Stay informed about industry trends, customer needs, competitive activity, and developments in pathology and laboratory automation
• Meet or exceed established activity, qualified meeting, pipeline generation, and other performance goals

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Life Sciences, or a related field preferred
• 1-3 years of experience in sales, business development, customer-facing, recruiting, or a related role preferred
• Strong