Sales Development Representative (Hybrid)

Key Responsibilities

• Act as the primary response mechanism for inbound demo and pricing requests, guaranteeing timely and thorough follow-up within 24 hours.
• Monitor and manage routing tables proactively, stepping in whenever automated processes fail or assigned sales reps miss lead engagements.
• Utilize Calendly proactively to schedule qualified meetings directly on AE calendars, especially as a fail-safe if leads surpass SLA response times.
• Quickly ramp to the ability to autonomously conduct initial qualification and discovery conversations, effectively assessing lead fit against predefined firmographic and behavioral criteria.
• Partner with Growth Marketing to design and execute persona-specific, contextually relevant outreach sequences for Tier 2 and Tier 3 leads, focusing on converting marketing engagement into sales-ready conversations.
• Collaborate with Marketing and Sales teams to refine messaging, ensure alignment, and optimize lead nurturing strategies.
• Help maintain CRM hygiene and ensure detailed record-keeping for all prospect interactions.
• Regularly analyze sequence performance data, optimizing campaigns to improve conversion rates and prospect responsiveness.
• Document best practices around inbound lead qualification and persona-specific communication.

Qualifications

• 1-3 years of experience in SDR or similar inbound sales support roles within high-growth B2B SaaS companies.
• Proven track record in managing and converting inbound lead volume effectively.
• Strong organizational skills, meticulous attention to detail, and the ability to manage multiple workflows simultaneously.
• Familiarity with advanced sales technology platforms including Calendly, Clay, Gong Engage, LinkedIn Sales Navigator, and CRM systems (Salesforce, HubSpot).
• Excellent written and verbal communication skills.

Growth Opportunities

• Management track opportunity for top performers
• Advancement pathway to Account Executive roles

What We Offer

• Competitive base salary, bonus and equity as part of our employee ownership plan.
• A comprehensive benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year.