Sales Development Representative

About the role

At Imagine Learning, we are seeking a Sales Development Representative to join our dynamic team in Austin, TX. This is a regular, full-time position reporting to an Inside Sales Manager.

Responsibilities

• Build rapport with customers and create a comfortable environment that will enable them to have a dialogue about their product needs.
• Use probing questions to help the customer identify their needs and understand where the customer is in their buying cycle.
• Explain the features and benefits of company products and services to prospective and current customers.
• Utilize company defined prospecting and lead qualification process. Quickly qualify marketing leads.
• Attentively monitor Webchat on the company’s website. Field inbound sales calls that come through the company’s 800 numbers.
• Make a minimum of 25 outbound calls and 25 emails daily.
• Work in conjunction with Marketing on outbound sales and email campaigns.
• Drive attendance for company events to both current and potential customers.
• Research prospective schools, schedule appointments, and record information.
• Utilize Salesforce to accurately reflect business activities.
• Meet or exceed all activity and quality metrics.
• Quickly gain and maintain a strong understanding of company products and services.

Requirements

• Bachelor’s degree in business administration or related field or 3+ years business to business sales experience; or an acceptable combination of education and experience.
• Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred.
• Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred.
• Experience with selling solutions into the K-12 education market is preferred.
• Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills.
• Experience in an open sales office environment helpful.
• Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity.
• Positive, friendly, and professional attitude.
• Excellent verbal and written communication skills.
• Comfortable presenting over the phone and via the web.
• Highly organized and detail orientated with the ability to work in a high paced environment managing shifting workloads and multiple priorities.
• Thrives in a collaborative team environment that ensures customer success.
• Self-motivated and able to work successfully with minimal supervision.
• Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment.
• Experience with NetSuite helpful but not required.

Qualifications

Experience, education, and qualifications essential for success in this role, include:

• Bachelor’s degree in business administration or related field or 3+ years business to business sales experience; or an acceptable combination of education and experience.
• Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred.
• Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred.
• Experience with selling solutions into the K-12 education market is preferred.
• Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills.
• Experience in an open sales office environment helpful.
• Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity.
• Positive, friendly, and professional attitude.
• Excellent verbal and written communication skills.
• Comfortable presenting over the phone and via the web.
• Highly organized and detail orientated with the ability to work in a high paced environment managing shifting workloads and multiple priorities.
• Thrives in a collaborative team environment that ensures customer success.
• Self-motivated and able to work successfully with minimal supervision.
• Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment.
• Experience with NetSuite helpful but not required.