Sales Development Representative
About the role
Wayfair Professional is a B2B sales organization focused on simplifying the procurement of furniture, fixtures, and decor for businesses. We are seeking a motivated Sales Development Representative (SDR) to join our growing team. This remote role involves generating and qualifying leads, managing a pipeline of prospective customers, and driving business growth.
Compensation
On-Target Earnings (estimated range): $83,360 – $87,520+ per year (hourly rate and bonus combined). The base pay range is $17.00 – $19.00 / hour (paid weekly; rate dependent on location), with an average performance bonus of $4,000 per month (paid monthly; $48,000 annualized).
What You’ll Do
- Carry out outbound prospecting for customer leads sourced from various acquisition channels.
- Grow a pipeline of prospective customers through consistent touchpoints, including phone calls, emails, trade shows, and social engagement.
- Utilize tools like Salesforce and ZoomInfo to research and qualify leads, identifying their business potential and needs.
- Identify and nurture opportunities to match customers with the most suitable Wayfair Professional sales programs.
- Meet or exceed KPIs related to outreach activity, lead qualification, and customer engagement.
- Overcome objections and roadblocks with resilience, adaptability, and effective communication.
- Develop and maintain an in-depth understanding of Wayfair’s products, services, and customer base to provide value-driven solutions.
- Play a crucial role in achieving Wayfair Professional’s growth objectives through teamwork and a customer-centric approach.
- Travel approximately 4-5 times per year for tradeshows/events, plus 1 week of required travel for initial training.
What You’ll Need
- Bachelor’s Degree (required).
- 6+ months of experience in sales or sales development with a track record of exceeding goals.
- Demonstrated success with consistent, measurable over-achievement in previous roles.
- Excellent communication skills across phone, video, email, and messaging, with strong active listening and outreach abilities.
- Highly organized and able to prioritize and manage a high workload efficiently.
- Strategic thinker with strong problem-solving skills and opportunity identification.
- Experience with CRM platforms such as Salesforce or HubSpot (preferred).
- Resilient, adaptable, results-driven, and passionate about customer engagement.
Assistance for Individuals with Disabilities
We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation during the application or interview process, please let us know by completing our Accommodations for Applicants form.
About Wayfair Inc.
Wayfair is a global leader in online home furnishings, offering a wide range of products to simplify the home shopping experience. Our mission is to empower people to live their best lives by making it easy to find and purchase the perfect home items. We are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered to contribute their unique perspectives.
At Wayfair, we believe in equal opportunity employment and do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Learn more about our commitment to diversity and inclusion.
If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.