Sales Development Representative

Mitti by SafetyCulture is a global tech company building tools that make work better for the three billion frontline workers who keep the world moving. With almost 1,000 team members, we offer big tech scale without corporate bureaucracy. Every permanent team member receives equity, ensuring you grow as we grow.

About the role

As a Business Development Representative, you’ll connect with prospective customers who have expressed interest in Mitti, learn about their businesses and challenges, and help determine how Mitti can support them. You’ll be one of the first people our prospective customers interact with and play a key role in creating a great customer experience.

No prior sales experience is required. We’re looking for curious, coachable, and competitive individuals excited to learn. Through hands-on training, coaching, and mentorship from experienced sales leaders, you’ll develop consultative business conversation skills, create pipeline, and build a foundation for a career in technology sales.

Responsibilities

• Serve as one of the first points of contact for prospective customers interested in Mitti
• Connect with prospects through phone, email, and other channels to understand their business, priorities, and challenges
• Ask thoughtful questions, build rapport, and communicate how Mitti can solve real business problems
• Research companies, industries, and decision-makers to personalize outreach
• Qualify prospective customers and identify strong opportunities for Account Executives
• Use tools like Salesforce and Gong to manage outreach, customer conversations, and pipeline
• Collaborate with Sales, Marketing, and fellow BDRs to test new ideas, improve messaging, and generate high-quality opportunities
• Learn from regular coaching, call reviews, and feedback to continuously develop sales skills

Qualifications

• Early in your career and excited to build a career in sales, technology, or business
• Some exposure to sales, technology, customer-facing work, or a fast-paced business environment (e.g., internships, part-time roles, campus organizations) is a plus but not required
• Excellent written and verbal communication skills
• Curious and comfortable asking questions to understand business challenges
• Coachable and eager to learn, with the ability to apply feedback
• Self-motivated and results-oriented, with a desire to set and work toward goals
• Comfortable initiating conversations and building relationships with new people
• Able to thrive in a fast-paced environment where priorities and approaches evolve
• Professional fluency in Spanish and/or Portuguese is a strong plus but not required
• Experience with Salesforce, sales technology, or AI tools is a plus but not required

Location & Schedule

This is a hybrid role based in Kansas City, MO, with an expectation of three days per week in the office. We value collaboration and believe great ideas happen when smart people spend time together, while still offering flexibility throughout the week.