Sales Development Representative

Responsibilities

• Qualify & Segment – Rapidly process and score inbound leads and conference/demo lists to identify ICP fit, clinical use case, and decision-maker map.
• Identify and prioritize potential target hospitals and clinics for our ECG software.
• Ensure founder/executive sales team time is spent on high-probability opportunities.
• Cultivate Relationships – Conduct discovery calls, share case studies, and orchestrate multi-touch nurture sequences (email / SMS / marketing).
• Build trust and keeps deal warm during long enterprise healthcare buying cycles.
• Expand Footprint – Track org charts, surface cross-department use cases, and introduce new product modules to existing buyers.
• Drive ACV growth and reduces churn risk.
• Pipeline Hygiene – Maintain spotless CRM notes, next-step dates, and contact hierarchies; flag “stalled” accounts for revival plays.
• Gives leadership a true forecast and shortens sales cycles.
• Feedback Loop – Capture prospect objections, lost-reason intel, and clinical ROI data; feed insights to Product and Marketing.
• Shapes roadmap and refines messaging for faster conversions.

Requirements

• 2–4 years in healthcare or SaaS SDR/account management roles – bonus for EMR, remote monitoring, or digital therapeutics experience.
• Relationship-builder – finds joy in repeat conversations, depth > breadth.
• Process-obsessed – loves playbooks, CRM tools (PipeDrive, SalesForce, HubSpot), and spotless data hygiene.
• Clinical curiosity – comfortable reading white papers, guidelines, reimbursement policies, and internal data science/market segmentation tools – and translating them into business value.
• Growth mindset – embraces coaching, runs A/B tests on messaging, and shares learnings across the team.
• Mission-driven – passionate about improving patient care and provider efficiency.