Sales Development Representative

Purpose

At Photobooth Supply Co., we seek a driven and proactive Sales Development Representative (SDR) to join our team. The ideal candidate will engage with potential customers via outbound calls, live chat, and email to qualify them for our sales process.

Key Responsibilities

• Pipeline Management: Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.

• Lead Qualification: Quickly assess potential customers' needs and determine their fit for our solutions based on established qualification criteria.

• Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.

• Meeting Scheduling: Proactively engage with leads to schedule meetings with Inside Sales Representatives, ensuring meetings are booked efficiently.

• Customer Engagement: Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication.

• Collaboration and Feedback: Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging, providing feedback to the marketing team regarding lead quality and customer inquiries.

Requirements

• Ability to make 100+ calls per day

• 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience

• Proficiency in CRM tools, particularly HubSpot CRM and Gong, for managing leads and tracking interactions

• Strong verbal and written communication skills, with the ability to connect with prospects and provide clear, concise responses

• Self-motivated, proactive, and able to work independently to meet targets

• Exceptional organizational and time management skills to balance multiple inquiries and follow-ups

• Comfortable working PST hours. US-based candidates must live in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming

Preferred Skills

• Experience in AI driven platforms and tools

• Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar

• Background in customer success or support in a SaaS or technology-driven environment

Benefits

• Compensation and Benefits 💴 Salary: $50,000 - $60,000 OTE 🏥 Gold Standard Health Benefits 👴 401K 📚 Education Stipend 💻 Remote Work 💰 Bonus Plan 🏝️ Annual Retreat ✈️ Generous PTO and Holiday Schedule 💼 Quarterly Financial Meetings 📊 Open Book Management 💪 Intimate Team 🧑‍💻 Work from Home Stipend