Sales Development Representative
About the Role
Join our Sales team and help us connect organizations with the privacy protection they need to safeguard sensitive personal information. At Ironwall, we protect the personal information of people who face increased risks online — including judges, law enforcement professionals, elected officials, social workers, healthcare professionals, and other high-risk individuals.
As an SDR (Sales Development Representative), you'll be one of the first points of contact for potential customers, helping introduce them to the importance of protecting their personal information and creating qualified opportunities for our Account Executives. This is a foundational sales role where you'll build your skills in prospecting, lead qualification, and consultative selling, while working closely with an experienced sales team and developing toward future opportunities within sales.
This is an active, outbound-focused sales role. You'll spend your day researching prospects, making calls, sending emails, and creating new opportunities from scratch. You'll connect with decision-makers, introduce them to Ironwall's solutions, qualify inbound leads, and schedule meetings for Account Executives. You'll need to be comfortable picking up the phone, hearing "no," handling rejection, and consistently building pipeline. Activity, persistence, and results matter, and you'll receive ongoing coaching and training to help you grow into a successful sales professional.
Responsibilities
- Qualify and nurture inbound leads generated through marketing campaigns and other channels
- Execute outbound outreach through phone, email, and LinkedIn to identify and connect with potential customers
- Research target industries, companies, and decision-makers to identify new business opportunities
- Engage with prospects to understand their needs and determine whether Ironwall's solutions are a potential fit
- Schedule qualified meetings and product presentations for Account Executives
- Collaborate with Sales and Marketing to improve lead conversion and generate new opportunities
- Maintain accurate prospect information and activity in Salesforce CRM
- Consistently work toward individual and team sales development goals
- Participate in ongoing sales training, coaching, and role-playing to strengthen your skills and develop your sales career
Requirements
- 1+ year of experience in sales, business development, customer service, retail sales, or a similar customer-facing role
- Strong communication skills and the confidence to speak professionally with prospects by phone and email
- A proactive, competitive, and goal-oriented mindset with a willingness to pick up the phone and make things happen
- Strong organization and follow-through, with the ability to manage multiple prospects and priorities
- Interest in technology, SaaS, cybersecurity, online privacy, or digital security
- Ability to learn quickly, accept coaching, and apply feedback to improve your performance
- Comfortable working with CRM systems and technology; Salesforce experience is a plus
- A consultative approach to sales — you focus on understanding customer needs and creating value rather than using high-pressure tactics
- A team-oriented attitude and willingness to collaborate with Account Executives, Sales, Marketing, and other teams
- Professional and confident communication skills in English
Benefits
- 100% company-paid medical and dental insurance
- 50% dependent coverage
- Optional vision insurance
- Paid time off
- 11 paid holidays
- Birthday Free Day
Growth & career development: Hands-on training, coaching, and mentorship with a clear path to grow into an Account Executive role.
Meaningful work: Help protect the personal information of judges, law enforcement professionals, elected officials, and others who face increased risks online.
Team environment: Join a collaborative, growing sales team in our Mission Viejo office.
Location
Mission Viejo, California
Schedule
In-office