Sales Development Representative

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, DocuSign unleashes business-critical data that is trapped inside of documents, connecting it to business systems of record to save time, money, and opportunity.

About the role

The Sales Development Representative (SDR) will make outbound calls to potential clients who have expressed interest in learning more about DocuSign or appear to be strong potential customers based on our market focus. The SDR qualifies prospective customers through targeted questions about their business strategy and leverages this information to align and sell DocuSign’s product offerings. This position spends roughly 80% of the time on the phone prospecting new clients and is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company. This is an individual contributor role reporting to the Manager, SDR.

Responsibilities

• Make outbound calls to prospects who have expressed interest in learning more about DocuSign
• Make outbound calls to prospects in DocuSign’s core vertical markets
• Share information about DocuSign and ask questions about the prospect's business intentions
• Discern propensity to buy and forward good potential leads to the Sales Account Executives
• Schedule appointments between prospects and Account Executives
• Record prospect information in CRM database

Requirements

• A university degree or relevant tertiary qualification

Preferred Qualifications

• Prior experience working in sales
• A driven, enthusiastic, and hard-working nature
• The ability to form strong business relationships
• Excellent verbal and written communication skills

Schedule

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required, with a minimum of 2 days per week in-office (frequency may vary by team but will include a weekly in-office expectation).

Pay

Pay for this position is based on geographic location and may vary depending on job-related knowledge, skills, and experience. The following pay ranges apply based on location:

• California: $23.40/hour - $31.95/hour
• Illinois, Colorado, Massachusetts, and Minnesota: $22.20/hour - $28.20/hour
• Washington, Maryland, New Jersey, and New York (including NYC metro area): $22.20/hour - $30.38/hour

This role is also eligible for the following bonus:

• Sales personnel: Variable incentive pay dependent on achievement of pre-established sales goals
• Non-Sales roles: Company bonus plan, calculated as a percentage of eligible wages and dependent on company performance

Benefits

• Paid Time Off: Earned time off and paid company holidays based on region
• Paid Parental Leave: Up to six months off with your child after birth, adoption, or foster care placement
• Full Health Benefits Plans: Options for 100% employer-paid and minimum employee-contribution health plans from day one of employment
• Retirement Plans: Select retirement and pension programs with potential for employer contributions
• Learning and Development: Options for coaching, online courses, and education reimbursements
• Compassionate Care Leave: Paid time off following the loss of a loved one and other life-changing events