Sales Development Representative
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have content for About the role (first paragraph). We have "What Success Looks Like" which includes metrics; could be part of About the role or maybe a separate section like "Performance Metrics" but not in allowed list; we could embed within About the role or Responsibilities. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use those. We have Requirements (Available to work mornings..., 1-2 years sales experience...). We have Who You Are (traits) maybe could be Qualifications or Skills. Could treat as Qualifications. We have Benefits (Part-time Hourly Position...). We have Pay (Base Rate and Commission). We have Schedule (part-time averaging 24 hours per week, mornings as early as 7am, evenings as late as 8pm, weekends). So we can create sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule.
We must not repeat job title as heading. No Job ID. Remove boilerplate. Ensure we preserve all substantive info.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must not include sections with filler like "commensurate with experience". We have specific numbers.
Let's extract content.
About the role: first paragraph: "About The Role Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission."
We could also include "What Success Looks Like" as part of About the role or maybe separate but not needed. We'll embed metrics in About the role or Responsibilities? Probably better to include in About the role as prose.
Responsibilities: "What You'll Do" bullet list: Work the unactioned lead pool (week days) Contact every new account that hasn't booked or bought, while intent is still warm. Response SLA — Meet the lead-response SLA: every lead contacted within 90 minutes during operating hours. Leads that arrive after 7pm are contacted first thing at 8am the next morning. Run multi-channel outreach — call, text, and email — to get leads onto a placement or sales call. Confirm and remind every booked call so people actually show up; reducing no-shows is a core part of the job. Keep the lead tracker accurate and current so every lead has a clear next step. Run and close sales calls (weekends) Take sales calls for 2 hours on Saturdays & Sundays Convert interested prospects into Training Squad memberships, matching them to the right squad and time. Hand off new members cleanly to the studio General Manager and coaching team for onboarding Own your pipeline and report Take full ownership of your pipeline from first outreach to closed membership. Report weekly on calls booked, calls attended, and memberships closed, and flag what's working and what isn't.
We need to turn each bullet into
- . Some sentences are long; we can split into separate list items for clarity but must preserve all info. We'll keep each bullet as a list item; maybe combine related sentences.
Requirements: "Available to work mornings as early as 7am, evenings as late as 8pm, and weekends 1-2 years of sales experience in high volume sales, fitness background a plus". Also maybe "Who You Are" traits: Self-Starter & Resilient..., A Natural Closer..., Organized..., Commercially Minded..., Coachable & Community-First... Those could be Qualifications or Skills. We'll put them under Qualifications.
Benefits: "Part-time Hourly Position averaging 24 hours per week Base Rate: $28-40 / hour dependent on experience Commission: $30 for every call that is booked AND attended (paid on attended calls as recorded in Mindbody, not on bookings)$75 for every new Training Squad membership personally closed". Actually that's Pay and Benefits combined. We'll separate: Benefits: Part-time Hourly Position averaging 24 hours per week. Pay: Base Rate: $28-40 / hour dependent on experience; Commission: $30 for every call that is booked AND attended (paid on attended calls as recorded in Mindbody, not on bookings); $75 for every new Training Squad membership personally closed.
Schedule: maybe we can include the availability requirement under Requirements? Actually schedule info: "Available to work mornings as early as 7am, evenings as late as 8pm, and weekends". That's schedule. We'll put under Schedule.
But we also have Requirements: 1-2 years of sales experience in high volume sales, fitness background a plus.
Thus:
- About the role: prose.
- Responsibilities: list.
- Requirements: list? Could be prose but we can list: Available to work mornings as early as 7am, evenings as late as 8pm, and weekends; 1-2 years of sales experience in high volume sales; fitness background a plus.
- Qualifications: list of traits: Self-Starter & Resilient — Comfortable with high-volume outreach and the occasional no; doesn't need to be chased. A Natural Closer — Warm, genuine, and persuasive on the phone; people trust you quickly. Organized — Tracks every lead and follow-up without dropping the ball. Commercially Minded — Understands that booked, attended, and closed are different things, and works to move all three. Coachable & Community-First — Open to feedback and coaching, and genuinely cares about the member and the community.
- Benefits: Part-time Hourly Position averaging 24 hours per week.
- Pay: Base Rate: $28-40 / hour dependent on experience; Commission: $30 for every call that is booked AND attended (paid on attended calls as recorded in Mindbody, not on bookings); $75 for every new Training Squad membership personally closed.
- Schedule: maybe we already included availability in Requirements; but we can still have Schedule: Mornings as early as 7am, evenings as late as 8pm, weekends required.
We must not repeat info. If we put availability in Requirements, we shouldn't also put in Schedule. Let's decide: Requirements: experience and fitness background. Schedule: availability. Qualifications: traits. That seems logical.
Thus:
About the role: prose (including what success looks like maybe). We'll embed metrics.
Responsibilities: list.
Requirements: list (1-2 years sales experience high volume; fitness background a plus).
Qualifications: list (traits).
Benefits: list (part-time hourly position averaging 24 hours per week).
Pay: list (base rate, commission details).
Schedule: list (mornings as early as 7am, evenings as late as 8pm, weekends).
Now produce HTML.
We must not include any extra text outside HTML. Use
for each section heading. Use - for lists. Use
for prose.
Let's craft.
About the role: combine paragraphs.
We'll include the "What Success Looks Like" metrics as part of About the role.
Prose:
"Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission.
What Success Looks Like
Targets are set and reviewed with the Sales Manager. Not all are tied to commission, but all measure success in the role.
Primary Metrics
- Calls Booked — Number of placement / sales calls booked from the unactioned-lead pool each month.
- Show Rate — Lifting the share of booked calls that actually attend (the current show rate has room to grow)
- Memberships Closed — New Training Squad memberships you personally close each month
- Speed-to-Lead (SLA) — Meet the response SLA — every lead contacted within 90 minutes during operating hours, and first thing at 8am for leads that come in after 7pm
Secondary Metrics
- Call-to-Member Conversion — Share of attended calls that convert to a membership.
- Pipeline Hygiene — Accurate, up-to-date lead tracking so no lead falls through the cracks.
- Member Experience — Professional, on-brand, helpful experience on every call."
We need to format as prose, not list? The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. The metrics are a list; we could make them a list under About the role? But they are not duties/requirements/benefits; they are metrics. Could still be a list but the instruction says use
- for any list of duties/requirements/benefits. It doesn't forbid using lists for other content, but safer to use
for prose and maybe embed metrics as sentences. However we can keep them as a list but it's not prohibited. To be safe, we can put them in
with semicolons. But that may lose clarity. The instruction: "Use
- for any list of duties/requirements/benefits, and
for prose." It doesn't say we cannot use lists for other things, but to follow spirit, we should use
for prose sections like About the role, and use lists only for duties/requirements/benefits. So we should convert metrics into prose sentences.
Thus About the role
will contain all that info as sentences.
We'll write:
Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission. What Success Looks Like: Targets are set and reviewed with the Sales Manager. Not all are tied to commission, but all measure success in the role. Primary Metrics: Calls Booked — number of placement/sales calls booked from the unactioned-lead pool each month; Show Rate — lifting the
for prose. We must not include sections with filler like "commensurate with experience". We have specific numbers. Let's extract content. About the role: first paragraph: "About The Role Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission." We could also include "What Success Looks Like" as part of About the role or maybe separate but not needed. We'll embed metrics in About the role or Responsibilities? Probably better to include in About the role as prose. Responsibilities: "What You'll Do" bullet list: Work the unactioned lead pool (week days) Contact every new account that hasn't booked or bought, while intent is still warm. Response SLA — Meet the lead-response SLA: every lead contacted within 90 minutes during operating hours. Leads that arrive after 7pm are contacted first thing at 8am the next morning. Run multi-channel outreach — call, text, and email — to get leads onto a placement or sales call. Confirm and remind every booked call so people actually show up; reducing no-shows is a core part of the job. Keep the lead tracker accurate and current so every lead has a clear next step. Run and close sales calls (weekends) Take sales calls for 2 hours on Saturdays & Sundays Convert interested prospects into Training Squad memberships, matching them to the right squad and time. Hand off new members cleanly to the studio General Manager and coaching team for onboarding Own your pipeline and report Take full ownership of your pipeline from first outreach to closed membership. Report weekly on calls booked, calls attended, and memberships closed, and flag what's working and what isn't. We need to turn each bullet into
for each section heading. Use - for lists. Use
for prose.
Let's craft.
About the role: combine paragraphs.
We'll include the "What Success Looks Like" metrics as part of About the role.
Prose:
"Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission.
What Success Looks Like
Targets are set and reviewed with the Sales Manager. Not all are tied to commission, but all measure success in the role.
Primary Metrics
- Calls Booked — Number of placement / sales calls booked from the unactioned-lead pool each month.
- Show Rate — Lifting the share of booked calls that actually attend (the current show rate has room to grow)
- Memberships Closed — New Training Squad memberships you personally close each month
- Speed-to-Lead (SLA) — Meet the response SLA — every lead contacted within 90 minutes during operating hours, and first thing at 8am for leads that come in after 7pm
Secondary Metrics
- Call-to-Member Conversion — Share of attended calls that convert to a membership.
- Pipeline Hygiene — Accurate, up-to-date lead tracking so no lead falls through the cracks.
- Member Experience — Professional, on-brand, helpful experience on every call."
We need to format as prose, not list? The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. The metrics are a list; we could make them a list under About the role? But they are not duties/requirements/benefits; they are metrics. Could still be a list but the instruction says use
- for any list of duties/requirements/benefits. It doesn't forbid using lists for other content, but safer to use
for prose and maybe embed metrics as sentences. However we can keep them as a list but it's not prohibited. To be safe, we can put them in
with semicolons. But that may lose clarity. The instruction: "Use
- for any list of duties/requirements/benefits, and
for prose." It doesn't say we cannot use lists for other things, but to follow spirit, we should use
for prose sections like About the role, and use lists only for duties/requirements/benefits. So we should convert metrics into prose sentences.
Thus About the role
will contain all that info as sentences.
We'll write:
Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission. What Success Looks Like: Targets are set and reviewed with the Sales Manager. Not all are tied to commission, but all measure success in the role. Primary Metrics: Calls Booked — number of placement/sales calls booked from the unactioned-lead pool each month; Show Rate — lifting the
for prose. Let's craft. About the role: combine paragraphs. We'll include the "What Success Looks Like" metrics as part of About the role. Prose: "Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission. What Success Looks Like Targets are set and reviewed with the Sales Manager. Not all are tied to commission, but all measure success in the role. Primary Metrics - Calls Booked — Number of placement / sales calls booked from the unactioned-lead pool each month. - Show Rate — Lifting the share of booked calls that actually attend (the current show rate has room to grow) - Memberships Closed — New Training Squad memberships you personally close each month - Speed-to-Lead (SLA) — Meet the response SLA — every lead contacted within 90 minutes during operating hours, and first thing at 8am for leads that come in after 7pm Secondary Metrics - Call-to-Member Conversion — Share of attended calls that convert to a membership. - Pipeline Hygiene — Accurate, up-to-date lead tracking so no lead falls through the cracks. - Member Experience — Professional, on-brand, helpful experience on every call." We need to format as prose, not list? The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. The metrics are a list; we could make them a list under About the role? But they are not duties/requirements/benefits; they are metrics. Could still be a list but the instruction says use
- for any list of duties/requirements/benefits. It doesn't forbid using lists for other content, but safer to use
for prose and maybe embed metrics as sentences. However we can keep them as a list but it's not prohibited. To be safe, we can put them in
with semicolons. But that may lose clarity. The instruction: "Use
- for any list of duties/requirements/benefits, and
for prose." It doesn't say we cannot use lists for other things, but to follow spirit, we should use
for prose sections like About the role, and use lists only for duties/requirements/benefits. So we should convert metrics into prose sentences. Thus About the role
will contain all that info as sentences. We'll write:
Club Athletic is a community-first fitness brand built on the Training Squad: people who train together, twice a week, at a set time, with a dedicated coach. Every month a large number of people create an account with us but never take the next step — they don't book a call, attend a class, or join a squad. This role exists to change that. As our Sales Development Representative, you own that overlooked pool of leads. Through the week you reach out to people who signed up but went quiet and get them booked onto a call. On weekends you run those calls yourself and close them into memberships. It's a role for someone who loves both the chase and the close — persistent on outreach, warm on the phone, motivated by clear targets and real commission. What Success Looks Like: Targets are set and reviewed with the Sales Manager. Not all are tied to commission, but all measure success in the role. Primary Metrics: Calls Booked — number of placement/sales calls booked from the unactioned-lead pool each month; Show Rate — lifting the
- for any list of duties/requirements/benefits, and
- for any list of duties/requirements/benefits. It doesn't forbid using lists for other content, but safer to use