Sales Development Representative

About the role

This role offers an exciting opportunity to engage prospective healthcare organizations and introduce them to athenahealth’s solutions. As a Sales Development Representative, you will generate qualified opportunities that support the growth of our sales pipeline across multiple market segments.

Responsibilities

• Engage prospective clients through phone, email, and online outreach to introduce athenahealth’s solutions.
• Develop effective outreach strategies by collaborating with Sales Executives, Marketing, and other internal partners.
• Audit the effectiveness of outreach approaches and adjust strategies based on insights and feedback.
• Establish initial relationships with prospects to understand needs, qualify opportunities, and transition them to Sales Executives.
• Maintain accurate records of activities, interactions, and opportunity details in Salesforce.
• Apply strong communication skills to clearly convey value propositions and address prospect questions.
• Manage time and priorities to meet outreach goals and pipeline targets.
• Use AI-enabled tools to enhance research, personalize outreach, and improve productivity while learning new AI capabilities as they emerge.
• Participate in team meetings, training sessions, and skill-building activities to support continuous development.
• Represent athenahealth with professionalism in all interactions, both in person and virtually.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 1–3 years of professional experience, preferably in sales or a related field.
• 1–3 years of outbound prospecting or cold-calling experience.
• Working knowledge of Salesforce or similar CRM systems.
• Strong communication skills, both written and verbal.
• Ability to build rapport with prospects and understand their needs.
• Strong critical thinking and problem-solving abilities.
• Solid business acumen and ability to articulate value clearly.
• Strong organizational and time-management skills.

Skills

• Outbound prospecting and cold-calling skills.
• Effective communication and relationship building.
• Proficiency in Salesforce or similar CRM systems.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.

Benefits

The expected compensation range for this role is $48,000 - $82,000. Base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

Pay

$48,000 - $82,000

Schedule

Hybrid position based in Boston, MA; Austin, TX; or Atlanta, GA, with a minimum of three days per week in the office.