Sales Development Representative Associate

Responsibilities

• Data Entry and Management: Accurately input and maintain customer and prospect data within our CRM system (e.g., Salesforce, Microsoft Dynamics). Ensure data integrity and consistency across all platforms.
• Customer and Account Research: Conduct thorough research on contacts within our target accounts using online resources (e.g., LinkedIn, Google, ZoomInfo). Identify key decision-makers and personas within our accounts which will support the BDR/SDR team and marketing for targeting. Find relevant company information for our accounts such as industry, number of employees, turnover.
• CRM Management: Maintain and update CRM records, ensuring accuracy and completeness. Utilize CRM tools to input the data gathered during research and contact information gathering. Utilise reports and dashboards to monitor performance.
• Lead Generation: Support in identifying and qualifying potential leads through online research and outreach (Google, company websites). Utilize LinkedIn for prospecting and connecting with potential customers. Assist in building and maintaining targeted prospect lists.
• Sales and Marketing Support: Assist in building intelligence for the sales team. Provide administrative support to the sales team as needed. Identify target contacts for marketing. Learn and utilize Zoominfo to gain customer contact information.
• Communication: Communicate clearly and professionally with team members. Assist in initial outreach via email or phone.

Requirements

• Strong interest in sales and business development.
• Excellent attention to detail and organizational skills.
• Top Tier in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
• Experience with LinkedIn, Google, and ZoomInfo is highly desirable.
• Dashboard and Data Entry experience borderline required.
• Bachelor's degree is a must.

Qualifications

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.