Sales Development Associate

Full-time position. Job Family Group: Sales.

About the role

The Sales Development Associate’s job is to meet or exceed pre-determined service expectations while selling product, merchandising, and fulfilling route management objectives to drive volume and profit growth in accounts. This position helps to cover the routes that do not have current coverage until a permanent sales representative can be assigned.

Responsibilities

• Calls on accounts and covers daily routes that do not have coverage by creating an established and efficient routing pattern.
• Strategizes/preplans on how best to achieve sales and merchandising objectives and understands accounts’ buying patterns by reviewing company pricing and product programming information monthly and maintaining accurate historical account purchase information.
• Maintains product levels in accounts by taking inventory and restocking shelves (where legal).
• Ensures maximum brand visibility within accounts by using effective and current point of sale materials when appropriate.
• Services accounts by delivering products to customers in extenuating circumstances, handling customer issues and complaints, and referring these issues to management as appropriate.
• May be expected to obtain payment depending on the market.
• Provides extended route coverage in some circumstances.
• Attains performance goals by achieving distribution, volume, and activity goals of supplier brands as set by management.
• Ensures national account compliance where applicable by accurately completing all necessary surveys.
• Performs other duties as assigned by the supervisor.

Requirements

• Bachelor’s degree in a related field and/or equivalent training and work experience.
• No prior experience required.
• Basic PC skills using MS Office and other various computer programs including presentation software.
• Results-oriented professional with verbal/written communication skills using diplomacy and discretion, plus customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines.
• Analytic and reporting skills.
• Sound judgement and problem-solving skills.
• Ability to work in a fast-paced, high-volume, team environment.

Preferred Qualifications

• Ability to hold a Solicitor’s Permit.
• Understanding of Wine and Spirits.
• Strong computer, customer service, and interpersonal expertise.
• Previous sales experience.

Physical Requirements

• Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.

Competencies

• Accountable for meeting own targets; work is reviewed periodically.
• Problems encountered are defined, repetitive, and routine with a readily available solution.