Sales Design Associate

Training & Development

To perform well in this role, you’ll need to be self-motivated, work independently, communicate well, and be highly organized and enjoy a team atmosphere. We are looking for an individual who isn’t afraid to work hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

KEY RESPONSIBILITIES AND TASKS (Essential Functions)

• Sales
  • Act as the single point of contact to the customer for all types of flooring service requests
  • Go out to client’s homes and meet with them regarding their flooring project
  • Follow our Sales System using our devices and software (non-negotiable)
  • Cook up installation time and communication schedule with Office Manager/Project Manager
  • Aid Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)
  • Communicate customer needs/expectations to Install Manager to make jobs go smoothly
  • Go back to finished jobs on day of completion for final walk thru and pick up final payment
  • Re-visit finished jobs (5-10 days after) to inspect, take reference pictures and ask for referrals
  • Engage in on-going training/educational requirements (may involve travel at company expense)
• Provided - Must maintain
  • Mobile Flooring Showroom - must be kept presentable, clean and organized with company samples at all times.
  • Exhibit care with samples at all times, maintain proper inventory of samples
  • In-home Mobile Tablet for estimating – for professional and work related use only
  • Laptop Computer– for professional and work related use only
  • Electronic measuring device/Tape measure
  • Uniform (logo) shirts and/or name tag - to be worn on all sales calls (Casual Docker pants purchased by employee)

MINIMUM EXPERIENCE AND EDUCATION

• Sales Experience: 3-5+ years of in-home and/or outside sales.
• Drive and Determination: Use competitive drive to exceed sales targets.
• Interpersonal Skills: Exceptional interpersonal, organizational, and communication skills.
• Independence and Teamwork: Ability to work independently and collaboratively.
• Competitive Spirit: Embrace competition and have a strong drive to succeed.
• Problem-Solving: Demonstrate strong problem-solving and negotiation skills.
• Detail-Oriented: Pay attention to detail and possess strong organizational skills.
• Integrity: Uphold values of integrity and honesty.
• Tech-Savvy: Be computer literate and self-motivated.
• Public Speaking: Comfortable speaking confidently in public.
• Industry Knowledge: Flooring, construction, or design knowledge is advantageous.
• Ambition: Desire to become part of our "family" and make a six-figure income.
• Urgency: Approach tasks with a sense of urgency.
• Availability: Be available for homeowner appointments in the evenings and on weekends.
• Driver's License: Hold a valid driver's license.

TRAINING AND ONGOING EDUCATION

• Provided

PREFERRED EXPERIENCE AND EDUCATION

• College Degree
• Spanish speaking

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Sitting 80% (in the office, client’s homes, driving to appointments)
• Standing/walking 20%
• Moderate noise levels from office equipment.
• Minimum lifting requirements of 25 pounds in order to carry sample kits into client’s homes
• Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
• Must be able to drive a vehicle in a safe manner and have a clean driving record.

PERFORMANCE STANDARDS

• Adhere to company core values
• Attitude – Integrity – Quality

ATTITUDE

• We constantly exhibit a positive attitude by being observant, forthright and helpful.

CORE VALUES

• Deliver what you promise
• Respect the individual
• Have Pride in what you do
• Be open minded to possibilities and practice continuous improvement
• Value the team

QUALITY

• We take pride in our brand, product, presentations, and workmanship.
• Our quality is demonstrated though our customer service, meticulous attention to detail and our commitment to quality and safety.
• We stand behind our products and services through industry leading warranties.

Minimum Performance Expectations

• 75% Demo rate (Leads Issued/Demos)
• 45% Close rate (Demos/Gross Sales)
• Attend all practice/sales meetings unless sick or on vacation
• Set-up Call on all appointments
• Give company story on all Demos
• Show financing on all appointments
• Follow-up on all appointments
• Meet with 2 B2B2C weekly

Flexible work from home options available.

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.