Sales Design Associate

Job Description

Design Associate Reports To: Franchisee/Sales Manager
Status: Full-time

Floor Coverings International Winter Garden provides the BEST in-home flooring experience in North America and is a fast growing, turnkey flooring provider. We need a sales rep with excellent communication skills, experience, and savvy to meet new clients in their homes and sell them our services and flooring products.

• Self-motivated, works independently, communicates well, and enjoys a team atmosphere
• Experience in the flooring industry is a plus but not required
• The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows

Benefits

• Gas coverage
• Annual company convention
• Cell phone allowance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

Key Responsibilities and Tasks

• Sales
• Act as the single point of contact to the customer for all types of flooring service requests
• Go out to client’s homes and meet with them regarding their flooring project
• Follow our Sales System using our devices and software (non-negotiable)
• Cook up installation time and communication schedule with Office Manager/Project Manager
• Aid Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)
• Communicate customer needs/expectations to Install Manager to make jobs go smoothly
• Go back to finished jobs on day of completion for final walk thru and pick up final payment
• Re-visit finished jobs (5-10 days after) to inspect, take reference pictures and ask for referrals
• Engage in on-going training/educational requirements (may involve travel at company expense)
• Participate in BNI, Chambers and other networking events to build relationships
• Expectation is to generate 50% of your leads after being employed 6 months. Company will help you on how this is to be done.

Minimum Experience and Education

• Sales Experience: 3-5+ years of in-home and/or outside sales
• Drive and Determination: Use competitive drive to exceed sales targets
• Interpersonal Skills: Exceptional interpersonal, organizational, and communication skills
• Independence and Teamwork: Ability to work independently and collaboratively
• Competitive Spirit: Embrace competition and have a strong drive to succeed
• Problem-Solving: Demonstrate strong problem-solving and negotiation skills
• Networking Experience: Be able to draw upon current networking contacts
• Positive Communication: Able to communicate effectively both internally and externally
• Detail-Oriented: Pay attention to detail and possess strong organizational skills
• Integrity: Uphold values of integrity and honesty
• Tech-Savvy: Be computer literate and self-motivated
• Public Speaking: Comfortable speaking confidently in public
• Industry Knowledge: Flooring, construction, or design knowledge is advantageous
• Ambition: Desire to become part of our "family" and make a six-figure income
• Urgency: Approach tasks with a sense of urgency
• Availability: Be available for homeowner appointments in the evenings and on weekends
• Driver's License: Hold a valid driver's license

Training and Ongoing Education

• Provided

Preferred Experience and Education

• College Degree
• Spanish speaking

Working Conditions and Physical Requirements

• Sitting 80%
• Standing/walking 20%
• Moderate noise levels from office equipment
• Minimum lifting requirements of 25 pounds in order to carry sample kits into client’s homes
• Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines
• Must be able to drive a vehicle in a safe manner and have a clean driving record

Performance Standards (Success Factors)

• Adhere to company core values
• Attitude – Integrity – Quality
• Deliver what you promise
• Respect the individual
• Have Pride in what you do
• Be open minded to possibilities and practice continuous improvement
• Engage in the community; make it fun

Minimum Performance Expectations

• 75% Demo rate (Leads Issued/Demos)
• 45% Close rate (Demos/Gross Sales)
• Attend all practice/sales meetings unless sick or on vacation
• Set-up Call on all appointments
• Show company story on all Demos
• Show financing on all appointments
• Relentless follow-up on all appointments
• Meet with 2 B2B2C weekly with 5 hours of prospecting