Sales Design Associate

Training & Development

To perform well in this role, you’ll need to be self-motivated, work independently, communicate well, and be highly organized and enjoy a team atmosphere. We are looking for an individual who isn’t afraid to work really hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

KEY RESPONSIBILITIES AND TASKS (Essential Functions)

• Act as the single point of contact to the customer for all types of flooring service requests
• Go out to client’s homes and meet with them regarding their flooring project
• Follow our Sales System using our devices and software (non-negotiable)
• Clock in/out and log hours for each appointment
• Coordinate installation time and communication schedule with Office Manager/Project Manager
• Assist Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)
• Communicate customer needs/expectations to Install Manager to make jobs go smoothly
• Go back to finished jobs on day of completion for final walk thru and pick up final payment
• Re-visit finished jobs (5-10 days after) to inspect, take reference pictures and ask for referrals
• Engage in on-going training/educational requirements (may involve travel at company expense)
• Provide feedback on training sessions and suggest improvements

MINIMUM EXPERIENCE AND EDUCATION

• Sales Experience: 3-5+ years of in-home and/or outside sales
• Drive and Determination: Use competitive drive to exceed sales targets
• Interpersonal Skills: Exceptional interpersonal, organizational, and communication skills
• Independence and Teamwork: Ability to work independently and collaboratively
• Competitive Spirit: Embrace competition and have a strong drive to succeed
• Problem-Solving: Demonstrate strong problem-solving and negotiation skills
• Detail-Oriented: Pay attention to detail and possess strong organizational skills
• Integrity: Uphold values of integrity and honesty
• Tech-Savvy: Be computer literate and self-motivated
• Public Speaking: Comfortable speaking confidently in public
• Industry Knowledge: Flooring, construction, or design knowledge is advantageous
• Ambition: Desire to become part of our "family" and make a six-figure income
• Urgency: Approach tasks with a sense of urgency
• Availability: Be available for homeowner appointments in the evenings and on weekends
• Driver's License: Hold a valid driver's license

TRAINING AND ONGOING EDUCATION

• Provided
  • Presentation and sales techniques
  • Product knowledge
  • Customer service training
  • Continuing education courses

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Sitting 80% (in the office, client’s homes, driving to appointments)
• Standing/walking 20%
• Moderate noise levels from office equipment.
• Minimum lifting requirements of 25 pounds in order to carry sample kits into client’s homes
• Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
• Must be able to drive a vehicle in a safe manner and have a clean driving record.

PERFORMANCE STANDARDS

• Adhere to company core values
  • Deliver what you promise
  • Respect the individual
  • Have Pride in what you do
  • Be open minded to possibilities and practice continuous improvement
  • Value the team
• Attitude – Integrity – Quality
  • We constantly exhibit a positive attitude by being observant, forthright and helpful.
  • Core Values:
    • Deliver what you promise
    • Respect the individual
    • Have Pride in what you do
    • Be open minded to possibilities and practice continuous improvement
    • Value the team
  • Quality:
    • We take pride in our brand, product, presentations, and workmanship.
    • Our quality is demonstrated though our customer service, meticulous attention to detail and our commitment to quality and safety.
    • We stand behind our products and services through industry leading warranties.

QUALIFICATIONS

• High school diploma or equivalent
• College degree preferred
• Experience in the flooring industry is a plus but not required
• Self-motivated and driven
• Excellent interpersonal, organizational, and communication skills
• Ability to work independently and collaboratively
• Strong problem-solving and negotiation skills
• Attention to detail and strong organizational skills
• Integrity and honesty
• Tech-savvy and self-motivated
• Public speaking confidence
• Industry knowledge (flooring, construction, or design)
• Ambition to become part of the "family"
• Urgency to approach tasks
• Available for evening and weekend appointments
• Valid driver's license

BENEFITS

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan
• Employee assistance program
• Professional development opportunities
• Flexible work schedule
• Opportunities for advancement within the company

SKILLS

• Excellent interpersonal, organizational, and communication skills
• Ability to work independently and collaboratively
• Strong problem-solving and negotiation skills
• Attention to detail and strong organizational skills
• Industry knowledge (flooring, construction, or design)
• Public speaking confidence
• Self-motivation and drive
• Flexibility and availability for evening and weekend appointments
• Valid driver's license

COMPENSATION

Compensation is commensurate with experience and performance. Salary range: $40,000 - $60,000 annually.

SCHEDULE

Work from home options are available. Hours may vary based on the needs of the business and the individual's performance.