Sales Design Associate

Benefits

• Cell Phone Allowance
• Annual Company Convention
• Gas Coverage
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

Job Description

Design Associate Reports To: Franchisee/Sales Manager
Status: Full-time
Floor Coverings International Winter Garden provides the BEST in-home flooring experience in North America and is a fast growing, turnkey flooring provider. We need a sales rep with excellent communication skills, experience, and savvy to meet new clients in their homes and sell them our services and flooring products.

To thrive in this role, you’ll need to be self-motivated, work independently, communicate well, and be highly organized and enjoy a team atmosphere. We are looking for an individual who isn’t afraid to work really hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

KEY RESPONSIBILITIES AND TASKS (Essential Functions)

• Sales
• Act as the single point of contact to the customer for all types of flooring service requests
• Go out to client’s homes and meet with them regarding their flooring project
• Follow our Sales System using our devices and software (non-negotiable)
• Cookordinate installation time and communication schedule with Office Manager/Project Manager
• Assist Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)
• Communicate customer needs/expectations to Install Manager to make jobs go smoothly
• Go back to finished jobs on day of completion for final walk thru and pick up final payment
• Re-visit finished jobs (5-10 days after) to inspect, take reference pictures and ask for referrals
• Engage in on-going training/educational requirements (may involve travel at company expense)
• Participate in BNI, Chambers and other networking events to build relationships
• Expectation is to generate 50% of your leads after being employed 6 months. Company will help you on how this is to be done.

Additional Duties And Responsibilities

• Attend regularly scheduled weekly team meeting (Level 10) reviewing organizational goals and individual tasks
• Attend Sales meeting (Typically first week of the month to review previous month’s achievements)
• Improve customer service, perception, and satisfaction
• Fast turnaround of customer requests
• Ability to work in a team environment and communicate effectively

Minimum Experience And Education

• Sales Experience: 3-5+ years of in-home and/or outside sales
• Drive and Determination: Use competitive drive to exceed sales targets
• Interpersonal Skills: Exceptional interpersonal, organizational, and communication skills
• Independence and Teamwork: Ability to work independently and collaboratively
• Competitive Spirit: Embrace competition and have a strong drive to succeed
• Problem-Solving: Demonstrate strong problem-solving and negotiation skills
• Networking Experience: Be able to draw upon current networking contacts
• Positive Communication: Able to communicate effectively both internally and externally
• Detail-Oriented: Pay attention to detail and possess strong organizational skills
• Integrity: Uphold values of integrity and honesty
• Tech-Savvy: Be computer literate and self-motivated
• Public Speaking: Comfortable speaking confidently in public
• Industry Knowledge: Flooring, construction, or design knowledge is advantageous
• Ambition: Desire to become part of our "family" and make a six-figure income
• Urgency: Approach tasks with a sense of urgency
• Availability: Be available for homeowner appointments in the evenings and on weekends
• Driver's License: Hold a valid driver's license

TRAINING AND ONGOING EDUCATION

• Provided

Preferred Experience And Education

• College Degree
• Spanish speaking

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Sitting 80%
• Standing/walking 20%
• Moderate noise levels from office equipment.
• Minimum lifting requirements of 25 pounds in order to carry sample kits into client’s homes
• Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
• Must be able to drive a vehicle in a safe manner and have a clean driving record.

PERFORMANCE STANDARDS (SUCCESS FACTORS)

• Adhere to company core values
• Attitude – Integrity – Quality

QUALITY

• We take pride in our brand, product, presentations, and workmanship.
• Our quality is demonstrated though our customer service, meticulous attention to detail and our commitment to quality and safety.
• We stand behind our products and services through industry leading warranties.

Minimum Performance Expectations

• 75% Demo rate (Leads Issued/Demos)
• 45% Close rate (Demos/Gross Sales)
• Attend all practice/sales meetings unless sick or on vacation
• Set-up Call on all appointments
• Show company story on all Demos
• Show financing on all appointments
• Relentless follow-up on all appointments
• Meet with 2 B2B2C weekly with 5 hours of prospecting