Sales & Delivery Advisor

Qualifications

Proven experience in a customer-facing sales or service environment where closing the deal mattered.

Comfortable building quotes quickly, reviewing quotes live, handling objections, and asking for the sale.

Strong organizational discipline with zero tolerance for loose ends, missed follow-up, or calendar chaos.

Clear, confident communicator across phone, email, and in-person interactions.

Pride in running a tight operation and owning outcomes end to end.

Foundational Responsibilities

Hit your quota, no excuses. Results are non-negotiable. Outcomes matter more than effort.

Operate inside the 120VC Flywheel, without exception.

Personal Responsibilities (Do First / Drive Daily)

Daily shop labor revenue meets or exceeds the $3,000 labor quota through closed, scheduled, and delivered work.

All active quotes are delivered within 24 hours of scope confirmation or actively followed up the same day until closed or declined.

Owes and ensures all team calendars are accurate and 100% time-blocked at least one week in advance, then reconciled daily through the DFE.

All sold work has parts ordered the same day from NJO authorized vendors and arrives before scheduled start.

Every job starts on time and advances daily according to the planned time blocks on the team member’s calendar and communicated to the customer.

Runs the Flywheel daily.

Leads the daily standup to review today’s and tomorrow’s calendars and ensure the team is staged and ready.

Leads the daily team Daily Focusing Exercise to reconcile calendars and adjust the plan at least one week out when necessary.

Runs Weekly Focusing and Team DOING to keep priorities, commitments, and calendars aligned.

Owns a Single-touch discipline.

Calls are answered live whenever possible. Voicemails are returned the same day. If you start a quote, you finish it. Emails are responded to and then archived. HubSpot tickets are kept current, followed up with a minimum of three emails and three phone calls, and archived after seven business days if the customer is unresponsive.

30-Day Expectation

By day 30, this role independently closes work, runs the 120VC Flywheel cadence without oversight, consistently uses 120VC’s ways of working as designed, and maintains a locked calendar at least one week out.

90-Day Expectation

By day 90, this role consistently meets the daily labor quota through disciplined use of the Flywheel, clean calendar control, and closed, scheduled, and delivered work.