Sales Data Analyst-LTE

About the role

This temporary part-time opportunity is designed to help manage critical operational workloads, improve process documentation, and support the Finance team during a busy season. Start: ASAP. End: Minimum 3 month, could be extended to January/February depending on workload.

Schedule

20 hours per week, flexible on work hours within 7am-6pm. Work Style: Remote—candidate must live within a 75 mile radius of Madison, WI.

Responsibilities

• Processing and administering customer claim backs for our sales team
• Assisting with sales claim back reconciliation and documentation
• Supporting existing sales claim back workflows currently handled by multiple team members
• Documenting processes, procedures, and best practices
• Supporting sales transfer activities as needed
• Utilizing automation tools and chatbot solutions developed to enhance claim back processing efficiency
• Identifying opportunities for process improvements and operational efficiencies
• Maintaining accurate records and ensuring data integrity

Qualifications

• Bachelor's degree in one of the following areas: Data Analytics, Finance, Accounting, Business Administration, or related analytical disciplines
• Experience with data analysis and reporting
• Advanced Microsoft Excel skills, including formulas, data manipulation, and analysis
• Experience in sales operations, finance, accounting, customer claims, or operational support functions
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Process-oriented mindset with strong documentation skills

Preferred qualifications

• Experience working with automation tools or process improvement initiatives is a plus