Sales Counselor

Role: Retirement Living Sales Counselor Support older adults and their families by guiding them through senior living options in a resident-first, mission-driven environment. Key Responsibilities Listen to prospective residents’ needs and preferences.Educate families on community services, amenities, and available living options.Arrange and coordinate visits for interested prospects.Guide the decision-making process with compassion, respect, and integrity.Collaborate with internal community teams to follow up on inquiries.Maintain strong prospect relationships and support occupancy goals.Contribute to a welcoming, inclusive, team-oriented culture. Qualifications & Skills Strong communication and interpersonal skills with empathy and respect.Customer-focused approach and ability to build trust with families.Knowledge of or aptitude for explaining senior living services and options.Organizational skills for managing inquiries and prospect follow-up.Collaborative mindset and commitment to resident well-being.