Sales Counselor

Essential Functions, Key Duties & Responsibilities

• Work with the Director of Sales and Marketing in implementation of the Marketing Action Plan.
• Aid in planning and implementing special events to generate leads and prospects.
• Compile comparative analysis of competitive communities.
• Maintain good working relationships within the industry to increase awareness of trends.
• Develop and maintain a good working relationship with all departments at the community with a focus on customer service and public relations.
• Respond to inquiries and leads in a prompt and professional manner utilizing sales skills and strategies while maintaining accurate records.
• Develop a plan for follow-up for prospects and contacts to keep the sales process moving forward.
• Compile and maintain accurate files and records and complete all necessary paperwork on all prospects and leads and referral sources as necessary.
• Aid in maintaining all records and documents in an orderly fashion.
• Input data to CRM to document all sales efforts and to track prospects through the sales process.
• Take responsibility for each prospect assigned from initial inquiry through the final decision and identify steps needed to overcome objections and guide the sales process.
• Conduct discovery for prospects and contacts, identify the decision makers and obstacles, qualify, establish a timeline and develop a sales plan for each prospect to achieve positive results.
• Achieve weekly sales and marketing productivity standards as established.
• Maintain appropriate relationship with new residents to assure successful transition.
• Complete all required documentation for closing and move-in and contracts and assist in providing the assessment and move-in policy and procedures.
• Notify Executive Director and management team at the close of a sale and notify all Managers of move-in dates.
• Respond to all inquiries, complaints, and comments in a timely manner.
• Communicate effectively and professionally on the telephone and in person.
• Exercise discretion and independent judgment on matters of significance, such as creating sales strategies or working directly with residents to customize plans and negotiate contracts.

Position Requirements

• Education: Bachelor’s Degree; preferably in marketing, sales, or a related business field.
• Licenses/Certifications: N/A
• Experience: 3+ years of sales experience; preferably in the senior living industry.
• Skills & Abilities: Superior communication skills and professionalism.

Compensation

Min USD $24.00/Hr. Max USD $29.00/Hr.