Sales Counselor

About the role

Fellowship Square Historic Mesa is seeking a dynamic Sales Counselor to join our team and help prospective residents discover a vibrant and welcoming new home. In this vital role, you’ll connect with seniors and their families, guide them through the decision-making process, and showcase the life-enriching experience our community provides.

Responsibilities

• Respond to inquiries, conduct personalized tours, and convert prospects into move-ins.
• Maintain an up-to-date sales and marketing database (CRM).
• Build strong relationships through consistent follow-ups via phone, email, cards, and in-person contact.
• Qualify prospects financially and ensure they meet Independent/Assisted Living criteria (in compliance with Fair Housing).
• Participate in marketing events and community outreach.
• Represent and promote Fellowship Square Historic Mesa and the full continuum of care we offer.
• Collaborate with internal departments to support resident satisfaction and retention.

Requirements

• A high school diploma is required.
• A strong background in sales or leasing, preferably in senior living or healthcare.
• Excellent communication and interpersonal skills.
• Professional presentation and phone etiquette.
• Organizational and time management expertise.
• CRM/database experience in Sherpa/Aline, Yardi, etc.
• Proficiency with computers and basic word processing.
• A compassionate, relationship-driven approach.

Preferred Qualities

• Familiarity with senior living options including Independent Living, Assisted Living, and Memory Care.
• Ability to empathize and support families making important life transitions.
• Strong problem-solving skills and emotional intelligence.
• Proven ability to meet or exceed sales goals.
• Collaborative team spirit.

Benefits

• Free meal provided during lunch working hours.
• Daily pay option available.
• Medical, dental, and vision insurance options.
• Paid time off and paid sick leave.
• 403b company matched retirement plan.
• Career Growth Opportunities.
• The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
• Employee assistance program and much more!

About Us

Fellowship Square is a non-profit Christian Care Community that has been offering affordable senior housing for over 40 years while enhancing the quality of life and independence of our residents. As a company, we take great pride in delivering an exceptional living experience to our residents and fostering a warm, family-like environment for our team. Fellowship Square Christian Care is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.