Sales Coordinator (PT)

Job Description

We are seeking an experienced, part-time Sales Coordinator to join the sales team at our Villa Capri property. This role serves as a trusted advisor, relationship-builder, and brand ambassador for Gallaher Signature Living. In a high-end CCRC and rental community environment, this role is responsible for presenting the Gallaher lifestyle with sophistication, warmth, and credibility—guiding prospective residents and their families through a meaningful lifestyle decision with clarity, confidence, and care.

Key Responsibilities

• Communicate the benefits of life at Gallaher Signature Living with authenticity, empathy, and refinement.
• Build and nurture meaningful relationships with prospective residents, families, and influencers.
• Guide prospects through all phases of the sales cycle with clarity and reassurance.
• Maintain ongoing communication with secured future residents.
• Meet or exceed individual sales targets aligned with occupancy goals.
• Proactively develop referral relationships.
• Conduct calls, appointments, tours, and events to achieve sales expectations.
• Monitor personal performance metrics and improve effectiveness.
• Guide residents through apartment or finish selections and collect required advance payments.
• Participate in sales events and community outreach activities.
• Represent the brand professionally in a luxury environment.
• Share market and prospect insights with leadership.
• Maintain working knowledge of California Title 22 regulations related to marketing and disclosures.
• Ensure all representations are accurate and compliant.
• Refrain from providing medical or care assessments.
• Participate in required compliance and fair housing training.
• Report directly to the Executive Director.
• Escalate performance, prospect, or compliance issues as appropriate.
• Collaborate with VP, and Regional Sales Director on sales strategy and execution.
• Participate in training, strategy sessions, and market reviews.
• Perform other duties as assigned.

Requirements

• Three (3) years of senior living, luxury residential, or hospitality sales experience.
• Strong consultative sales and relationship-building skills.
• Exceptional interpersonal, communication, and listening skills.
• Strong organizational skills with the ability to manage multiple prospects and priorities.
• Comfort working with affluent, discerning clients and their families.
• Proficiency with CRM systems, Microsoft Office, and/or similar platforms.
• Experience in senior living, healthcare, hospitality, or luxury residential sales.
• Familiarity with CCRCs, entrance fee models, or long-term care planning.
• Professional presence as appropriate for a high-end community.
• A part-time schedule from Wednesday to Saturday (6 hours daily)
• Bachelor’s degree preferred.

About Us

Gallaher Signature Living is redefining what it means to age well. Rooted in a legacy of compassion, elegance, and excellence, our communities go beyond traditional senior living—offering personalized experiences that enrich daily life and foster meaningful connections. As we continue to grow across California, we are building a team of forward-thinking professionals who are passionate about shaping the future of senior living.

Benefit Offerings

• 401(k) plan with safe harbor employer match
• Paid sick time for hourly team members
• Hourly staff members receive paid time off for their anniversary and birthday
• Complimentary meals for day-shift property employees from our award-winning dining programs
• Opportunities for career advancement and professional growth
• Extensive employer provided training for staff members at all levels

Equal Employment Opportunity Statement

GSL is an equal opportunity employer and makes employment decisions based on merit. We want to have the best available people in every job. Company policy prohibits unlawful discrimination based on race, color, creed, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), religion (including religious dress and religious grooming), marital status, age, national origin or ancestry, citizenship, physical or mental disability, and legally protected medical condition or information, genetic characteristics, sexual orientation, gender (including gender identity and gender expression), family care or medical leave status, military caregiver status, military or veteran status, domestic partner status, hairstyles or any other consideration made unlawful by federal, state or local laws.