Sales Coordinator - Parts & Aftermarket

About the role

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. In this role, you'll manage the complete quote-to-PO process for our Aquaray® Ultraviolet (UV) Systems, serving municipal customers. You'll be the critical link between our outside sales team, customers, and internal stakeholders—translating customer needs into accurate quotes for UV treatment systems and related parts, then shepherding orders through to completion. This isn't typical administrative work; you'll need to understand customer challenges, ask the right questions, and turn those insights into precise quotes.

Responsibilities

• Receive customer requests and clarify their needs to create accurate quotes
• Learn our UV Systems product line and parts catalog
• Build customer profiles in SAP and generate quotations through to purchase order
• Manage multiple concurrent customer requests while maintaining accurate records
• Coordinate across finance, procurement, and the commercial team to move deals forward
• Communicate with customers and internal teams via email and phone to resolve questions and keep orders on track
• Track sales information in Salesforce and SAP
• Identify process improvements and take initiative on follow-ups

Requirements

High school diploma or GED required, plus one of the following:

• 3+ years in operations, customer service, order coordination, parts support, or administrative support; OR
• 2+ years experience in technical support, field service support, applications support, or a similar technical or operational role, preferably within the water industry.

Qualifications

• Self‑starter: Own your work and drive it to completion with minimal oversight
• Curious: Ask clarifying questions and genuinely want to understand customer needs and how things work
• Organized: Manage multiple priorities and keep track of moving pieces across different customers
• Comfortable with business systems: Pick up software platforms like SAP and Salesforce quickly
• Strong communicator: Write clearly and speak professionally in English
• Collaborative: Work well across teams and support your colleagues
• Sound judgment: Make decisions that balance customer needs with business objectives

Skills

• Prior experience with SAP or Salesforce
• Familiarity with water treatment or UV systems

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Pay

The salary range is US$47,000 to $55,000 annually, tied to the market for similarly benchmarked roles; offers will be based on the individual candidate’s knowledge, skills, experience, market conditions, and internal peer equity, and may be lower or higher than the stated range.