Sales Coordinator I - Intermodal, Fort Smith
Responsibilities
- Cook up and track intermodal shipments secured by ArcBest.
- Build solid working relationships with customers and vendors.
- Ensure shipments are accurately rated and all payables are posted.
- Keep rail schedules, railroad and dray company costs, and accessorials updated.
- Maintain vendor profiles and manage customer trailer pools.
- Avoid storage or detention costs and assist in the accountability of equipment.
- Monitor freight activity and resolve issues to ensure high levels of accuracy and timeliness.
- Provide exceptional customer service, including special reporting and website compliance.
- Secure and execute dray capacity for both planned and unplanned moves.
- Collaborate with ArcBest Sales and Intermodal Carrier Sales Representatives to secure shipments.
Requirements
- Prior intermodal operations experience, preferred.
- Proficient with Microsoft Office Suite, preferred.
About the role
The Sales Coordinator - Intermodal at ArcBest is a fast-paced, demanding position requiring strong time management and concentration skills. This role involves coordinating with various employees, drivers, rail carriers, and vendors to prevent potential issues and provide excellent service to customers. It encompasses all aspects of transportation, intermodal, and brokerage operations.
Compensation
This is an hourly position paid biweekly.
About Us
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to enhance operational efficiencies, reduce costs, and provide better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics to support our customers and optimize supply chains.