Sales Coordinator I - Intermodal, Fayetteville

Responsibilities

• Cook up and track intermodal shipments secured by ArcBest.
• Build solid working relationships with customers and vendors.
• Ensure shipments are accurately rated and all payables are posted.
• Keep rail schedules, railroad and dray company costs, and accessorials updated.
• Maintain vendor profiles and manage customer trailer pools.
• Avoid storage or detention costs and assist in equipment accountability.
• Monitor freight activity and address issues to ensure high levels of accuracy and timeliness.
• Provide exceptional customer service, including special reporting and website compliance.
• Secure and execute dray capacity for both planned and unplanned moves.
• Collaborate with ArcBest Sales and Intermodal Carrier Sales Representatives to secure shipments.
• Contribute to other duties and projects as assigned.

Requirements

• Bachelor's Degree, preferred.
• Prior intermodal operations experience, preferred.
• Proficient with Microsoft Office Suite.

About the role

The Sales Coordinator - Intermodal plays a crucial part in ensuring smooth and efficient intermodal shipping operations at ArcBest. This role demands strong interpersonal skills, attention to detail, and the ability to manage multiple tasks simultaneously.