Sales Coordinator — Collectibles Industry

Mascot | Full-Time About Mascot Mascot is changing the way collectors, dealers, hobby shops, and consignment sellers manage and sell their inventory. Mascot allows sellers to manage collectibles—including sports cards, TCG/CCG, comics, sealed wax, and more—and syndicate inventory across major marketplaces like eBay, Whatnot, TikTok Shop, Shopify, and others from one platform. We’re looking for an organized, proactive Sales Coordinator to support Mascot’s growing sales efforts. This role will sit at the center of demo coordination, prospect research, scheduling, list management, and sales support while also assisting with targeted outbound outreach. The Role The Sales Coordinator will help keep Mascot’s sales process organized and moving efficiently. A major part of the role will be coordinating and supporting product demos—scheduling meetings, preparing prospect information, helping with follow-up, and eventually becoming comfortable assisting with or conducting demos of the Mascot platform. You’ll also own much of the behind-the-scenes prospecting work, including identifying potential customers, building and maintaining call lists, researching accounts, organizing prospect data, and making sure the team consistently has strong prospects to contact. There will be an outbound component, including calls and emails to prospective customers, but this is not a traditional high-volume SDR role. The position is broader and focused on supporting the overall sales process. What You'll Do Coordinate and schedule product demos with prospective customersHelp prepare for demos by researching prospects and understanding their businessesAssist with product demonstrations and become increasingly comfortable walking prospects through the Mascot platformManage calendars, scheduling, confirmations, and follow-ups surrounding demosBuild, organize, clean, and continuously improve prospect and call listsResearch hobby shops, card dealers, breakers, consignors, collectors, and high-volume marketplace sellersIdentify new potential customers across the collectibles ecosystemOrganize prospect information and maintain accurate CRM recordsPrioritize prospects based on business size, marketplace activity, and potential fitSupport the sales team with account research and preparation before callsConduct targeted outbound calls and emails to introduce Mascot and schedule appointmentsFollow up with prospects to help keep conversations and demos moving forwardUse AI tools like ChatGPT and Claude to research prospects, organize information, and improve sales workflowsHelp identify ways to make prospecting, scheduling, and demo processes more efficient as Mascot grows What We're Looking For Early-career candidate who is highly organized, proactive, and comfortable communicating with customersStrong attention to detail and ability to manage multiple conversations and schedules at onceComfortable speaking on the phone and interacting with prospective customersAbility to research companies and individuals and turn that information into organized prospect listsStrong written and verbal communication skillsComfortable learning new technology and eventually demonstrating software to customersFamiliarity with Excel, Google Sheets, CRM systems, or similar toolsComfortable using AI tools to research, organize, and work more efficientlyWillingness to make outbound calls and emails when neededAbility to operate in a fast-moving environment where responsibilities may evolveInterest in sports, sports cards, collectibles, ecommerce, or online marketplaces is highly preferred Nice to Have Experience supporting a sales, business development, recruiting, or customer-facing teamPrevious experience coordinating meetings or product demosExperience building prospect lists or conducting account researchFamiliarity with CRM or sales prospecting toolsPersonal experience buying or selling through eBay, Whatnot, Facebook Marketplace, Shopify, or similar platformsKnowledge of sports cards, TCG, memorabilia, or the broader collectibles market What Success Looks Like You keep the sales process organized and make it easier for the team to spend time having productive conversations with prospective customers. Prospect lists are accurate and consistently refreshed, demos are scheduled and prepared for, follow-ups don't fall through the cracks, and the team has the information it needs before speaking with a potential customer. As you become more familiar with Mascot and the collectibles industry, you'll take on greater responsibility for prospect conversations, demos, and other parts of the customer acquisition process. Why Mascot? This is an opportunity to join a growing company at the intersection of technology, ecommerce, and collectibles. You'll gain exposure to sales, customer acquisition, product demos, operations, and the collectibles industry while having the opportunity to grow your responsibilities as Mascot scales.