Sales Coordinator

Job Duties

• Greets and establishes rapport with guests, current and prospective residents.
• Provides prospects with appropriate information regarding the community as requested.
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned.
• Affords assistance with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager.
• Affords assistance to prospective residents by checking the status of Sun Homes inventory.
• Affords assistance to prospective residents by showing homes to prospective residents, and assisting with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor.
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials.
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval.
• Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager.
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary.
• Affords assistance with planning and coordinating resident relations events and activities within the community.
• Maintains records and files in accordance with the Operations Manual.
• Completes new move-in incentive requests for non-Sun Homes deals.

Requirements

• A High School Diploma or GED.
• One year in a sales coordinator or in another administrative position.
• Strong customer service skills.
• Good problem-solving skills.
• Excellent verbal and written communication skills.
• A professional appearance.
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner.
• A valid driver's license.

Benefits

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family.
• Comprehensive Dental Plan.
• Vision Plan.
• Voluntary Health and Dependent Care Reimbursement Accounts.
• Life and Accidental Death and Dismemberment Insurance.
• Short and Long-Term Disability Coverage.
• 401(k) Plan with Sun matching contribution.
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty.
• $14 per hour.