Sales Coordinator

Roles And Responsibilities

• Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning.
• Prepare specifications, pricing, quotes, budget estimates, conduct project reviews, obtain purchase orders, and coordinate delivery of product to site.
• Analyze, monitor, and maintain quality of information in systems on all assigned projects.
• Ensure communication of project details and accurate sales and shipment projections to the team.
• Serve as the primary contact for International Field Sales in the areas of company processes and policies.
• Identify issues or problems affecting the ability to accomplish goals and take action to resolve in a timely manner.
• Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers.
• Aid in developing and implementing policies and procedures to deal effectively with customer and project requirements.
• Discuss customer responses with other managers to improve the sales process.
• Facilitate billing and credit procedures as needed.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a technical field preferred.
• Two years previous experience in a technical customer support or coordination role is preferred.
• Excellent verbal, written, and telephone communication skills.
• Self-directed within a team environment with the ability to manage multiple tasks at one time.
• Detailed, organized, and results-driven with the ability to solve problems.
• Knowledgeable and able to discuss with customers the attributes of Musco product.
• Understanding of Musco and company business practices.
• Knowledge of the sales and public bidding processes.
• General understanding of electrical and structural concepts.
• Computer-oriented with strong Microsoft Word and Adobe PDF skills.