Sales Coordinator
Hard Rock Hotel New York · New York, NY · 3 days ago
Business Development$23–$33/hrFull-time
The Role
We are seeking a Sales Coordinator to join our team. This role is integral to supporting a fast-paced, dynamic sales team while contributing to the overall success of group, conference, and catering business.
Responsibilities
- Support the sales team by managing inbound inquiries, responding to general sales emails, and routing leads to the appropriate sales managers while ensuring timely and professional follow-up.
- Aid in qualifying new business opportunities across group, conference, and catering segments, helping to drive overall sales success.
- Maintain accurate records within CRM systems such as Delphi by entering inquiries, updating client profiles, managing room blocks, and tracking meeting and event space availability.
- Prepare proposals, contracts, and addendums, ensuring all documentation is accurate and delivered in a timely manner.
- Coordinate event logistics by communicating client needs across departments, organizing site tours, and ensuring all operational elements are prepared in advance.
- Support administrative and operational functions by preparing expense reports, compiling daily, weekly, and monthly reports, managing invoices in partnership with the accounting team, and ensuring deposits and billing are processed accurately.
- Assist with day-to-day office coordination, including ordering supplies, working with vendors, and preparing sales materials, collateral, and event signage.
- Support client engagement by showcasing the property when sales leaders are unavailable and representing the department during events as needed.
Qualifications
This position offers strong exposure to sales operations, client engagement, and cross-functional collaboration, serving as a foundational step for growth within hospitality sales.
Skills
- A proactive, detail-oriented mindset with strong organizational skills
- Clear and professional written and verbal communication abilities
- Ability to multitask and manage competing priorities in a fast-paced environment
- Strong customer service skills with a focus on responsiveness and follow-through
- A collaborative approach, working effectively across departments
- Comfort working with systems such as Microsoft Office, Delphi, Cvent, Opera, and other web-based platforms
Benefits
Comprehensive benefits package including medical, dental, vision, paid time off, and retirement savings. Employee perks and discounts.
Pay
Competitive hourly compensation with a pay range of $23 - $33/hour.
Schedule
Not specified.