Sales Coordinator

About the role

The Sales Coordinator II position at Daikin Applied is a remote opportunity within the company's largest HVAC division. Named by Forbes as one of America's Best-In-State Employers 2025, Daikin Applied seeks a Sales Coordinator II who will assist Sales Representatives in the sales process.

Responsibilities

• Liaison between rental sales and fulfillment
• Handles customer inquiries and routes technical questions to the appropriate resource
• Maintains professional and courteous customer contact
• Aids Business Development Manager in preparing quotations, proposals, customer presentations, and job pricing
• Supports assigned house accounts as directed by the Operations Manager
• Supports other district offices for quotations and rental renewals
• Obtains credit or legal approvals as necessary
• Communicates with customers regarding scheduling for delivery and return
• Invoices and bills customers using the Alliance platform
• Performs local office AP/AR functions using Alliance platform
• Follows up with customers to ensure payment has been received using Alliance platform
• Coordinates warranty/maintenance repairs administration process within Alliance platform
• Maintains customer information and sales tracking in Salesforce.com, including work orders and new customer information
• Ensures timely close-out on all work orders and associated paperwork (P.O., etc.) is received and filed with the proper job using Alliance platform

Requirements

Minimum Qualifications:

• Associate’s Degree or equivalent experience
• 2 to 4 years experience in a coordinator role

Preferred Qualifications:

• Bachelor’s Degree in Marketing Communications or business-related field
• Experience with Salesforce or any other sales tracking software
• Experience with Alliance Platform
• Related experience working with sales reps

Qualifications

• Ability to make an impact and shape your career with a company dedicated to growth
• Support of an organization committed to diversity and inclusion

Benefits

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee-paid voluntary life insurance, dependent life coverage, and voluntary accident coverage
• Short-term and long-term disability
• 3 weeks of paid time off for new employees + 11 company-paid holidays
• Paid sick time in accordance with federal, state, and local laws
• Paid parental leave
• Tuition reimbursement after 6 months of continuous service

Pay & Schedule

The typical hourly rate for this position ranges from $31.73 - $52.29 an hour in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.