Sales Coordinator

Responsibilities

• Be one of the first points of contact for incoming sales calls, responding quickly and professionally to all internal partners and external customers.
• Deliver clear and concise communication representative of Concord Hospitality via all avenues of communication.
• Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail.
• Complete assigned tasks and responsibilities, including managing room blocks, client notifications, group resumes, event orders, and billing details.
• Aid in various aspects of pre-event, main event, and post-event details, tracking and communicating particulars of each assigned event and group.
• Gain knowledge of the hotel's food and beverage products, pricing, presentation, and function space details related to group and event success.
• Learn and use digital sales systems and conceptual sales processes, understanding the hotel's sales strategies.
• Participate in and report out at necessary internal meetings, conference calls, and training communications required for the position.
• Work collaboratively to foster teamwork and make decisions that align with hotel goals.
• Advocate for personal career development and training opportunities.

Qualifications

• High school diploma or equivalent.
• One to two years of relevant experience in a customer service or sales environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.