Sales Coordinator

Position Summary

Sales Coordinators serve as a valuable resource to both Customer Success Managers and Brand Experience Manager within the Home Building Facility. Sales Coordinators continuously assist in solving dealer issues, clarifying / completing sales orders, and organizing commitments and deadlines.

Duties / Responsibilities

• Quoting homes via phone calls and through email, converting those quotes to orders, cancel orders as needed
• Completing vinyl releases / AC / SC forms
• Completing weekly scorecards
• Prepare orders for release to production (print signoffs and final confirmations)
• Assign serial numbers to orders and complete production change orders as needed
• Collaborate with engineering to complete prints
• Attend order read meetings with production and produce / release change orders to production
• Update backlog by estimating offline dates, production schedules, and shipping schedules as necessary
• Log orders in the facility SharePoint site
• Keep retailer database updated regularly
• Complete option usage reports
• Floor homes on independent retail partner orders and verify funds on community orders
• Set up new models by adding the standard features and options available to the models
• Create new options by working with purchasing on pricing, material relief, and assigning the options to the models
• 45L and Energy Star reporting
• Shipping, as needed by dispatch
• Calculating and inputting freight, create YTD volume list
• Invoice homes by sending MCO and invoices to appropriate financial institutions
• Created data plates and month-end reporting
• Collaborate and communicate with other facilities regarding production schedules, act as a backup for other facilities as necessary
• Review of weekly parts and A/R reports
• Update matterports / layouts / photos using website management
• Order materials for house packs for customers
• Key inventory tickets and create retailer labels as needed
• Other duties as assigned

Qualifications

• High School Diploma or equivalent
• 2 years of experience in a related role preferred
• Excellent attention to detail and organizational skills
• Able to communicate effectively in person, through email, and over the phone
• Able to work well within a team – humble, hungry, people smart

Physical Demands

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Constantly works in an indoor, temperature-controlled, sealed-window office environment.
• Work primarily involves sitting / standing.

Travel Requirements

None

Benefits

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package
• Competitive 401K programs, including investment options and company matching for full and part time team members after one year
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
• Holistic wellness programs with physical, nutritional, social, financial, spiritual and occupational options available online or in-person