Sales Coordinator

Greetings

Greets, welcomes, and directs all visitors and employees.

Maintains welcoming environment by keeping reception area clean, maintaining security.

Phone Support

Serves as customer contact for Order Management

Serves as customer contact for Quote management

Enters quotes with pricing guidelines

Faxes or emails quotes to customers and sales reps

Follows up on current quotes

Customer Relationship

Builds and maintains customer relationship

Advises customer of ship dates and times

Schedules daily truck schedule with accurate delivery dates

Follows up to assure on time delivery

Production Cycle

Works with the sales manager to meet or exceed company metrics

Coordinates & schedules daily shipping schedule and the filling of partial truckloads

Works with the shipping coordinator

Other Responsibilities

Serves as customer contact for all Quote management

Attends morning shipping update meeting

Dispatches literature requests

Solves sales adjustments (credits)

Codfers returns/pick ups, logs necessary incident utilizing CRMs

Maintains and updates Customer contact information

Attends regularly scheduled sales training meetings

Assists other reps with duties when needed

Limited travel to assigned territory

Qualifications

• Strong communication, customer service, and organizational skills
• Detail orientated
• Able to work in a team environment
• Excellent Microsoft Office Skills
• Strong interest in continuous improvement
• Ability to work with offsite locations to resolve problems
• Strong work ethic

Education and/or Experience

• 2+ years experience selling in a mfg environment
• The military equivalent will be recognized in lieu of education and/or experience

Reasoning Ability

Ability to analyze complex issues.

Work Environment

Office

ClarkDietrich Benefits

• Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
• 401(k) with company match
• Annual Incentive
• Paid Time Off
• Tuition Reimbursement
• Professional Certification Reimbursement Program
• Community Service Day