Sales Coordinator
Greetings
Greets, welcomes, and directs all visitors and employees.
Maintains welcoming environment by keeping reception area clean, maintaining security.
Phone Support
Serves as customer contact for Order Management
Serves as customer contact for Quote management
Enters quotes with pricing guidelines
Faxes or emails quotes to customers and sales reps
Follows up on current quotes
Customer Relationship
Builds and maintains customer relationship
Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
Production Cycle
Works with the sales manager to meet or exceed company metrics
Captures and enters orders for production
Reviews pricing & product for accuracy
Shipping and Logistics
Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
Coordinates returns/pick ups, logs necessary incident utilizing CRMs
Logs significant discussions in CRM
Training and Development
Attends regularly scheduled sales training meetings
Affords assistance to other reps with duties when needed
Travel
Limited travel to assigned territory
Qualifications
- Strong communication, customer service, and organizational skills
- Detail orientated
- Able to work in a team environment
- Excellent Microsoft Office Skills
- Strong interest in continuous improvement
- Ability to work with offsite locations to resolve problems
- Strong work ethic
Education and Experience
- 2+ years experience selling in a mfg environment
Reasoning Ability
Ability to analyze complex issues.
Work Environment
Office
ClarkDietrich Benefits
- Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
- 401(k) with company match
- Annual Incentive
- Paid Time Off
- Tuition Reimbursement
- Professional Certification Reimbursement Program
- Community Service Day