Sales Coordinator

POSITION SUMMARY

The Sales Coordinator plays a vital role in supporting the resorts reservations and meeting sales department by managing guest reservations, maintaining precise records and facilitating seamless communication between departments to enhance the overall guest/client experience. This position requires exceptional customer service and communication skills, as well as the ability to assist with group bookings, billing processes and administrative support to ensure smooth operations internally and high guest satisfaction.

ESSENTIAL FUNCTIONS

• Handles guest reservations and inquiries
• Serves as a liaison between departments and resort leadership
• Maintains organized records and databases of bookings
• Answers calls and provide customer support
• Affords assistance with group reservations and billing processes
• Ensures compliance with resort policies and service standards
• Collaborates with Sales, Banquets, and Group Rooms departments
• Performs additional administrative tasks as needed

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School Diploma or Equivalent
• Minimum of 2 years of experience preferred

KNOWLEDGE, SKILLS, AND ABILITY

• Strong customer service, communication, and organizational skills.

BENEFITS

Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! MedicalDentalVisionHealth Savings AccountFlexible Spending AccountVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationPaid sick timeBass Pro Cares FundAnd more!