Sales Consultant - Part Time

About the Role

Sell Luxury. Live Modern. Earn Without Limits. La-Z-Boy isn’t just comfort anymore — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.

Location: Woodbridge, VA

Compensation: Base + Unlimited Commission

Responsibilities

• Guide high-end clients through a premium sales experience.
• Create inspired spaces with world-class furniture and décor.
• Curate luxury looks while earning commissions with no ceiling.
• Contribute to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy.
• Promote the Design program and assist the Designer to achieve established Design program sales goals.
• Consistently execute the La-Z-Boy selling process to provide a favorable experience to all customers.
• Develop and utilize sales skills including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after-sale service, and continuing contact with all previous and potential customers.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Maintain strong knowledge of the features and benefits of existing and new product lines.
• Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables, and accessory recommendations, as well as the benefits of professional installation service.
• Execute and champion the Design process following established company guidelines.
• Support design-related functions in the store.
• Provide the highest level of customer service to all current and future customers.
• Ensure each customer has an informative and positive experience using good customer service skills and product knowledge, following the company selling process.
• Use Podium to ensure customer satisfaction and future follow-up.
• Make sound business decisions to deliver customer satisfaction and promote a team environment.
• Provide support by being responsive to incoming phone calls and emails.
• Assist in handling customer issues and/or complaints, providing appropriate solutions and alternatives.
• Maintain a positive working relationship with all store employees.
• Assist in training, coaching, and developing new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals.
• Help promote and champion a culture of sales and service.
• Maintain the overall visual appearance of the store, including floor and showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness.
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
• Accurately complete daily On-Point system logs.
• Maintain adequate knowledge of company standards, product knowledge, and internal processes and systems.
• Consistently schedule deliveries with customers.
• Responsible for opening and closing of the store.

Requirements

• High School Diploma or equivalent.
• Previous selling experience and ability to close a sale strongly preferred.
• Excellent communication, customer service skills, and organizational skills.
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
• Demonstrated persuasion and negotiation skills.
• Ability to effectively manage time and conflicting priorities.
• Ability to work productively with others as a team.
• Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.
• Initiative to meet assigned goals, missions, and objectives, and motivated to achieve more.
• Strong attention to detail.
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Preferred: Bachelor’s degree in Business or a related field.
• Ability to lift and/or carry up to 50 pounds.
• Ability to stand for long periods of time.
• Nearly continuous use of repetitive hand motions, hearing, and listening.
• Often required to sit, walk, bend, and stoop.
• Subject to inside environmental conditions.
• Ability to pass background and drug screen.

Benefits

• Health Insurance through Blue Cross/Blue Shield.
• Optum for Prescriptions.
• In-Network Dental and Vision Insurance.
• Paid Vacation.
• 401k with company match of up to 6%.
• Disability Insurance.
• Life Insurance and AD&D.
• Paid Bonding Leave.
• Paid Training.
• Health Savings Account – contributions go in tax-free, grow tax-free, and are withdrawn tax-free.
• Tuition Reimbursement (up to $5,250 per calendar year).
• Employee Assistance Program (free counseling sessions, financial, and legal resources).

Pay

Training Pay: $16 per hour for 2-6 weeks (no commission).

Average Annual Earning Potential After Training: $35,000 - $55,000+ (inclusive of base, bonus, and commission).

Post-Training Pay:

• Base Pay: $14/hour (varies by store location).
• Commission & Bonus: Uncapped commission on written sales – 3% on La-Z-Boy Design Sales and 2% on other sales. Quarterly bonus opportunity of $1,500, based on meeting defined individual sales goals.

Individual pay is based on various factors, including geographic location, personal performance, and relevant qualifications, experience, and skills.

Schedule

Part-time, 20 hours per week.