Sales Consultant (New Home Sales)

About the role

Tim Lewis Communities is seeking experienced sales consultants for our new townhome community in Petaluma, CA. This opportunity blends convenience, comfort, and a modern lifestyle in historic Petaluma. As a state-licensed real estate agent, the Sales Consultant works independently to sell single or multiple family residential units, guiding buyers from initial interest through the close of escrow.

Responsibilities

• Meet with prospective buyers, demonstrate product, and negotiate effectively to sell new homes, including upgrades.
• Pre-qualify customers, make plan presentations, and follow up with prospects.
• Frequently contact buyers in person, by phone, and email to ensure a smooth transaction from point of sale through escrow.
• Meet monthly sales quotas (75% of role).
• Collect and review local competition sales information for management (5%).
• Prepare and submit sales contracts; review and revise option pricing to prevent errors (5%).
• Interface with Construction, Customer Care, and Purchasing teams to address buyer concerns, construction schedules, or issues (5%).
• Prepare and submit sales activity reports, update customer information, and provide management with territory forecasts, new account updates, and cancellations (10%).
• Perform other duties as assigned.

Requirements

• AA degree plus 5 years of related experience or equivalent combination of education and experience.
• New home sales experience required.
• Valid California Real Estate License and Driver’s License with valid auto insurance policy.
• Suitable car for transporting buyers to lots within the community.

Skills

• Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions.
• Technical Skills: Strives to continuously build knowledge and skills; shares expertise with others.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification.
• Presentation Skills: Demonstrates group presentation skills; participates in meetings; effective negotiation skills.
• Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.
• Teamwork: Exhibits objectivity and openness to others’ views; gives and welcomes feedback; supports others’ efforts to succeed.
• Customer Service: Responds promptly to customer needs; solicits feedback to improve service; meets commitments.
• Cost Consciousness: Uses company funds and resources appropriately; recommends cost-saving processes.
• Ethics: Treats people with respect; keeps commitments; works with integrity and ethically; upholds organizational values.
• Business Acumen: Understands business implications of decisions; demonstrates knowledge of market and competition.
• Diversity: Promotes a harassment-free environment; shows respect and sensitivity for cultural differences.
• Quality: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Safety: Observes safety procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Judgment: Makes timely decisions; exhibits sound and accurate judgment.
• Motivation: Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
• Planning/Organizing: Manages time and prioritizes work to meet deadlines; able to multi-task with numerous interruptions.
• Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration.
• Quantity: Meets productivity standards; strives to increase productivity without sacrificing quality and safety.
• Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; develops innovative ideas.
• Mathematical Skills: Able to add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent; interpret bar graphs and pie charts.
• Language Skills:
  • Read/Analyze/Interpret: Able to read, analyze, and interpret complex instructions, correspondence, policies, procedures, technical journals, financial reports, and legal documents.
  • Write: Able to write routine reports, correspondence, and emails.
  • Speak: Able to effectively present information and respond to questions in one-on-one, small, and large group settings.
• Computer Skills:
  • Microsoft Outlook: Open and reply to emails, manage folders, set and reply to calendar appointments.
  • Intermediate Word Skills: Convert text to table, change page orientation, align tables, insert page breaks, add page numbering, create bulleted lists, sort lists, create merge form letters, insert merge fields, run merge, print envelopes.
  • Basic Excel Skills: Begin and edit formulas, sort ranges, insert rows, use SUM function, align text, preview worksheets, move between worksheets, navigate to cells, move formulas, change column width.
  • Database management software experience preferred.

Pay

Hourly, plus commission.

Physical Demands

• Lifting/Carrying:
  • Under 10 lbs: Occasional (up to 33% of time).
  • Up to 25 lbs: Rarely (less than 1 hour per week).
• Pushing/Pulling: Under 10 lbs: Occasional (up to 33% of time).
• Driving: Automatic Transmission – Frequent (up to 66% of time), including transporting customers to inventory lots and lots under construction.
• Twisting/Turning:
  • Reach over shoulder: Occasional (up to 33% of time).
  • Reach outward: Occasional (up to 33% of time).
• Climbing: Occasional (up to 33% of time), including stairs in homes and sales trailers.
• Crawl/Kneel/Squat: Rarely (less than 1 hour per week).
• Sit: Occasional (up to 33% of time).
• Walk:
  • Normal Surfaces: Frequent (up to 66% of time).
  • Uneven Surfaces: Frequent (up to 66% of time), including walking in dirt to show inventory homes and lots.
  • Slippery Surfaces: Rarely (less than 1 hour per week).
• Stand: Frequent (up to 66% of time).
• Bend: Rarely (less than 1 hour per week).
• Other:
  • Keyboard/Ten Key: Occasional (up to 33% of time).
  • Fingering (fine dexterity): Rarely (less than 1 hour per week).
  • Handling (grasping, holding): Rarely (less than 1 hour per week).
  • Repetitive motion – Hands: Occasional (up to 33% of time).
  • Repetitive motion – Feet: Rarely (less than 1 hour per week).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This position operates in a normal office environment with moderate noise, typically in completed models. May initially work in a sales trailer surrounded by ongoing construction, with associated noise and safety conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.