Sales Consultant - Jewelry (Full-Time)

About the role

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be part of a dynamic team. As a Jewelry Consultant at Shane Co., you will leverage your consultative sales experience to understand and address customers’ needs, providing tailored solutions that exceed their expectations. While no jewelry experience is required, your background in selling products with distinct features and benefits will be invaluable. We provide comprehensive training to ensure you develop in-depth knowledge of our merchandise, represent our brand, and create exceptional shopping experiences for every customer.

Responsibilities

• Conduct sales presentations that emphasize the features and benefits of our products, actively driving sales by meeting the unique needs of each customer.
• Cultivate strong customer relationships, maximize sales performance, share compelling product stories, and deliver an unparalleled experience for every guest.
• Work toward personal and team goals, contributing to the overall success of the store.
• Train and mentor new team members, share expertise, and give and receive feedback.

Requirements

• At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits (jewelry sales experience is not mandatory).
• Availability during evenings and weekends.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent.

Pay

Base Pay range for this role is $27 to $30 per hour, specific to this location. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, and alignment with geographic market data. New hires typically start toward the lower end of the range, with higher starting rates possible for those with more demonstrated sales experience, knowledge, and skills.

• Average performance earns a moderate annual increase, while high performers can earn very generous annual increases. There is no ceiling to your base pay rate over time.
• Participation in a team bonus that can range from $0 to $150 each week for every member of the store team.
• Opportunity to earn an individual sales performance bonus, paid annually, ranging from $2,000 to $50,000 based on individual performance.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation time, sick time, holidays, volunteer time, and bereavement time (including for pets).
• Company-paid extended illness bank, optional long-term disability, and company-paid life insurance.
• Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups focused on parenting, LGBTQ+, and Grief and Loss.
• Dedicated training specific to your role, with opportunities for career growth and advancement, including management and leadership training.
• Self-paced internal learning covering both career and personal topics, such as Excel and photography, available to all employees.

Schedule

Store hours are Monday to Wednesday 10 AM to 7 PM, Thursday to Friday 10 AM to 8 PM, Saturday 10 AM to 6 PM, and Sunday noon to 5 PM. While weekend and evening availability is required, we are closed on 7 paid holidays each year for most staff, offering more enjoyable hours than many retailers.