Sales Consultant Front Desk

About the Role

Join the Massage Heights team and help inspire, educate, and promote a balanced lifestyle for every Member and guest. We are seeking a dynamic, outgoing Front Desk Sales Consultant to grow with us in a positive and gratifying work environment. This role allows you to fulfill your passion for improving lives while advancing in a meaningful and rewarding career.

Benefits

• Competitive hourly rate plus commissions
• Flexible work hours
• Advanced tools and resources
• Sustained growth opportunities
• Employee massage benefits at a reduced cost
• Paid vacation
• Professional work environment in a spa-like atmosphere

Responsibilities

• Confidently recommend products and services to guests based on services rendered and therapist recommendations
• Schedule appointments and guide guests to appropriate therapists to meet their needs
• Greet guests and members in person and on the phone with a positive demeanor
• Educate guests on current sales promotions and special offers
• Ensure complete customer satisfaction
• Exhibit a team player mentality
• Demonstrate dedication to achieving both individual and team sales goals

Requirements

• Excellent guest service and communication skills
• Sales or retail and guest service experience
• Strong understanding of basic computer software and ability to learn new systems
• Fast learner with a positive, energetic attitude
• Critical thinking skills, including customer conflict resolution
• Passion for communicating with people and providing exceptional service on a consistent basis
• Must be available to work varied hours (weekends, evenings, holidays, etc.)