Sales Consultant-Experienced In House Sales
Holiday Inn Club Vacations · Gatlinburg, TN · 3 wk ago
On-siteBusiness DevelopmentFull-time
About the role
At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacation ownership products to purchasers in a professional and ethical manner. You’ll discover prospective purchasers’ needs and interests, then create a desire to upgrade their ownership through a structured sales presentation. You’ll advise clients on how being a Holiday Inn Club Vacations owner adds value to their lives, address questions or concerns, and provide a quality customer service experience.
Responsibilities
- Conduct guest presentations and tours as trained at scheduled times.
- Provide prospective owners a tour of the Sales Gallery, resort property, and model units.
- Attend ongoing training classes and participate in demonstration/assessment rides with Sales Managers and/or Sales Training Managers.
- Build relationships with Sales Training Managers and all members of the Sales team.
- Ensure all questions are answered in a professional, informative, diplomatic, and correct manner.
- Perform coaching and action plans as provided by Sales Training Managers and/or Sales Managers.
- Explain the features and benefits of the points program and recommend the appropriate amount of points to meet current and future vacation needs.
- Deliver the utmost level of customer service to all guests and owners to ensure a great sales tour experience.
- Achieve personal and departmental written objectives as provided or determined throughout the fiscal year.
Requirements
- Dependable and goal-oriented.
- Self-directed and independent.
- Persuasive interpersonal skills and strong oral communication skills.
- Excellent customer service skills.
- Strong work ethic, high energy level, and positive attitude.
- Commitment to continuous improvement.
- Must have a Timeshare Sales Agent/TN State Real Estate license or the ability to obtain one.
- If you already have a TN Real Estate License, you will need to hang your license with us. Note: The TNRD does not allow simultaneous practice of standard real estate and vacation sales.
Benefits
- Weekly pay and lucrative compensation plans.
- Rewards and recognition programs.
- Annual bonus opportunities for select roles.
- Comprehensive medical, dental, and vision coverage.
- 401K match.
- Team member travel perks and discounts.
- Tuition assistance.
- Referral compensation program.
Schedule
- Weekends and most holidays required (Thanksgiving and Christmas are paid holidays and the Preview Centers will be closed).
- 8 AM start time.
- 7 AM start time 2x/week for the first 10 weeks for continued training and development.