Sales Consultant - Charlotte

About the role

Johnson Brothers is a national family-owned wine, spirits, and beer distributor, providing exceptional service to customers since 1953. This Sales Consultant position services a territory in the Charlotte, NC market. The role is critical to building customer relationships, providing product knowledge, and executing merchandising activities.

Responsibilities

• Achieve sales objectives through territory management, selling current and new products, promotions, and in-store tastings.
• Perform merchandising activities such as shelf placement, maintaining cold boxes, building displays, and stocking inventories.
• Develop strategies and preplans to achieve sales and merchandising objectives by understanding company pricing and product programming information monthly.
• Maintain accurate historical account purchase information and create efficient routing patterns for daily account visits.
• Analyze the entire account base to identify opportunities, complete necessary surveys, and ensure national account compliance.
• Prepare and deliver professional sales presentations balancing company priorities and customer needs, including selling display ideas, new products, and promotions.
• Work with management on inventory levels by monitoring current inventory, out-of-stock situations, and demand fluctuations.
• Attain performance goals by achieving distribution, volume, and activity goals set by management for supplier brands.
• Ensure maximum brand visibility by maintaining account standards and using effective point-of-sale materials.
• Maintain product levels in accounts by taking inventory and restocking shelves.
• Obtain payments for the company by collecting and delivering checks or other remittances from accounts where legally permissible.
• Educate account staff on priority brands through training seminars.
• Support account openings by developing opening orders for new accounts in collaboration with the District Manager.
• Manage customer account receivables by processing credits and returns and communicating on aged receivables.
• Service accounts by delivering products in extenuating circumstances, handling customer issues and complaints, and escalating to management as needed.
• Maintain professional relationships with suppliers through effective sales calls and participation in sales blitzes.
• Stay informed of company and supplier activities by attending and actively participating in sales meetings.
• Complete all necessary training programs, including attending, participating, and passing required tests.
• Maintain professional and industry knowledge through educational workshops, publications, and networking.
• Protect operations by keeping information confidential.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Contribute to team effort by accomplishing related results as needed.

Requirements

• High School diploma or equivalent required; Bachelor’s degree in a related field or equivalent training and work experience preferred.
• Understanding of wine and spirits is highly preferred.
• Strong accounting, computer, customer service, and interpersonal skills preferred.
• Results-oriented professional with excellent verbal and written communication skills; uses diplomacy and discretion.
• Strong customer service orientation with the ability to multi-task, work independently or within a team, pay attention to detail, and meet deadlines.
• Proficient PC skills using MS Office and other various programs, including presentation software.
• Familiarity with the assigned territory is a plus.
• Valid driver’s license and ability to operate a motor vehicle; must pass a criminal background and MVR check.
• Position requires the use of a personal vehicle.

Schedule

Full time