Sales Consultant (CBG)

Responsibilities

• Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
• Use customer relationship management (CRM) tool to effectively track all customer interactions
• Present customer deal structure and additional finance products
• Follow up with customers and maintain high customer satisfaction
• Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
• Maintain Customer Satisfaction scores at or above company standards
• Arrange for delivery and registration of vehicle
• Engage in business development, contacting prospects and clients via phone and email

Requirements

• Sales or Customer Service experience is preferred
• Strong communications skills
• Strong record of positive customer service results with customer focused attitude

Qualifications

• Submit to and successfully complete MVR, background check, and pre-employment drug test
• Valid driver's license