Sales Consultant
About the role
As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will create the ultimate in-store experience while achieving and exceeding monthly sales goals.
You will work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues. As a passionate guest advocate, you will connect with customers, make tech look simple, and deliver exceptional service through product benefits and solution recommendations.
This role fosters a competitive drive and ability to succeed in a fast-paced sales environment. You will also assist with merchandising and operational functions.
Responsibilities
- Achieve and exceed monthly sales goals
- Provide exceptional customer service and issue resolutions
- Recommend product benefits and solutions to customers
- Create personal connections with guests to simplify technology
- Assist with merchandising and operational functions
- Collaborate with peers and store leaders
Requirements
- High school diploma or GED
- One or more years of customer service experience, preferably in a retail or sales environment
- Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
- At least 18 years of age
- Legally authorized to work in the United States
- Ability to lift 10 pounds
- Ability to stand for long periods of time
Training
- Complete a four-day New Hire University (NHU) training program within 30 days of your official start date (may include overnight travel at the company's expense)
- Complete various online and computer-based training throughout your employment
- Pre-hire assessment required (takes 20 minutes or less)
Qualifications
- Demonstrated experience communicating with customers to find solutions
Benefits
- Paid training
- Premium health, dental, and vision insurance
- Paid maternity leave
- 401K match
- Tuition reimbursement
- 50% off Verizon service
- VNation Disaster Relief
- Referral bonus
- Frequent contests
- Career advancement opportunities
- Paid time off (accrued at no less than 40 hours per year for the first year and 80 hours per year thereafter; sick time accrual in applicable states)
Pay
Sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. A guaranteed ramp-up rate is provided during the first 60 days of employment.