Jobs · Customer Service · Massachusetts

Sales Consultant

Victra - Verizon Authorized Retailer · Hingham, MA · 1 mo ago
Customer ServiceFull-time

What You Will be Doing

  • Achieve and exceed monthly sales goals.
  • Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
  • Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
  • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
  • Create personal connections with guests to make tech look simple.
  • Foster a competitive drive and ability to succeed in a fast-paced sales environment.
  • Assist with merchandising and operational functions.

Why Work at Victra

  • Paid Training
  • Premium Health, Dental, and Vision Insurance
  • Paid Maternity Leave
  • 401K Match
  • Tuition Reimbursement
  • 50% off Verizon Service
  • VNation Disaster Relief
  • Referral Bonus
  • Frequent Contests
  • Career Advancement Opportunities

What We're Looking For

  • A high school diploma or GED.
  • One or more years of customer service, preferably in a retail or sales environment.
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
  • At least 18 years of age
  • Demonstrated experience communicating with customers to find solutions.
  • Legally authorized to work in the United States

Physical Requirements

  • Ability to lift 10 pounds.
  • Ability to stand for long periods of time.

Training Requirements

All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.

Benefits

  • Average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission.
  • Paid training and a guaranteed ramp-up rate during your first 60 days of employment.
  • Accrue paid time off each pay period at a rate of no less than 40 hours per year for your first year and 80 hours per year each year thereafter.
  • Sick time accrual and rollover may vary based on state laws.

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