Sales Consultant

About the role

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest, Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture. Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience.

Responsibilities

• Achieve and exceed monthly sales goals.
• Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it.
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Foster a competitive drive and ability to succeed in a fast-paced sales environment.
• Assist with merchandising and operational functions.

Requirements

• High school diploma or GED.
• One or more years of customer service experience, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.
• Ability to lift 10 pounds.
• Ability to stand for long periods of time.
• Must attend and complete a four‑day New Hire University (NHU) training program within 30 days of start date (may include overnight travel at company’s expense).
• Completion of various online and computer‑based training throughout employment.
• Completion of a pre‑hire assessment (20 minutes or less) after application.

Skills

• Product knowledge and ability to share it with customers.
• Exceptional customer service and guest advocacy.
• Strong communication and interpersonal skills.
• Sales drive and competitive mindset.
• Passion for technology.
• Ability to build personal connections and simplify technology for guests.
• Team collaboration and idea sharing.
• Merchandising and operational support.

Benefits

• Paid Training