Sales Consultant

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.

Responsibilities

• Achieve and exceed monthly sales goals.
• Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it.
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Foster a competitive drive and ability to succeed in a fast-paced sales environment.
• Assist with merchandising and operational functions.

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities
• Paid time off accrual: no less than 40 hours per year for the first year, 80 hours per year each year thereafter
• Sick time accrual as required by state or local law (reduces annual PTO accrual accordingly)

Pay

Sales consultants earn an average of $12.50 to $24.22 per hour, combining a base hourly rate plus uncapped commission. Paid training and a guaranteed ramp-up rate are provided during the first 60 days of employment.

Requirements

• High school diploma or GED.
• One or more years of customer service experience, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.

Physical Requirements

• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Training Requirements

All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.