Sales Consultant

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to every guest, every time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra, offering uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.

About the role

As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will create the ultimate in-store experience.

Responsibilities

• Achieve and exceed monthly sales goals
• Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need
• Create personal connections with guests to make tech look simple
• Foster a competitive drive and ability to succeed in a fast-paced sales environment
• Assist with merchandising and operational functions

Requirements

• High school diploma or GED
• One or more years of customer service experience, preferably in a retail or sales environment
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
• At least 18 years of age
• Demonstrated experience communicating with customers to find solutions
• Legally authorized to work in the United States

Physical Requirements

• Ability to lift 10 pounds
• Ability to stand for long periods of time

Training Requirements

• All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense
• Various online and computer-based training will be required throughout your employment with Victra

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

All benefits are subject to the terms and conditions of the plan document or insurance policy.

Pay

Sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.

Schedule

Employees accrue paid time off each pay period at a rate of no less than 40 hours per year for their first year and 80 hours per year each year thereafter. Employees in some states, as required by their state's law, will accrue and may roll-over sick time. All sick time required by state or local law will reduce an employee's annual PTO accrual accordingly.