Sales Consultant
Raymour & Flanigan Furniture and Mattresses · Warwick, RI · 1 mo ago
$65k–$100k/yrFull-time
About the role
As a Sales Consultant you will help customers find the right furniture for their homes through consultative selling, genuine engagement, and thoughtful needs assessment. You will create a personalized buying experience that builds satisfaction and drives sales conversion. The role involves building relationships, prospecting new customers, generating leads, managing ongoing relationships, and identifying upselling and cross‑selling opportunities.
Responsibilities
- Assist customers in selecting furniture that meets their needs and preferences.
- Deliver a personalized buying experience that enhances customer satisfaction.
- Build and maintain relationships with new and existing customers.
- Participate in client prospecting, lead generation, and ongoing relationship management.
- Identify and execute upselling and cross‑selling opportunities.
- Consistently meet sales goals and performance metrics in a fast‑paced, team‑oriented environment.
Requirements
- Passion for customer service and creating great customer experiences.
- Strong listening skills and a naturally consultative approach.
- Experience connecting with customers in retail, hospitality, service, or sales roles.
- Confidence in guiding decisions, closing sales, navigating conversations, and overcoming objections respectfully.
- Interest or experience in relationship management that drives repeat business.
- Comfort working toward sales quotas, KPIs, or other performance metrics.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
- Comfort with technology and willingness to learn new tools.
- Sales experience is a plus but not required; experience in hospitality, restaurants, retail, customer service, teaching, or other people‑focused roles is valued.
- U.S. work authorization required; visa sponsorship is not available.
- Commitment to a drug‑ and smoke‑free workplace.
Pay
Unlimited earning potential with annual earnings ranging from $65,000 to $100,000, plus a $5,000 performance‑based sign‑on bonus.
Benefits
- Health benefits
- 401(k) with company match
- Discretionary profit sharing
- Paid time off (PTO)
- Paid training – next sales training class starting soon
- Career growth and advancement opportunities
- Supportive, team‑focused culture
Schedule
Retail schedule that includes evenings, weekends, and holidays.