Sales Consultant

Responsibilities

• Greet and assist customers, providing knowledgeable and friendly service.
• Build lasting customer relationships through proactive follow-up and ongoing communication.
• Accurately handle all sales paperwork and contracts, adhering to dealership procedures.
• Maintain up-to-date records in the Customer Relationship Management (CRM) system.
• Manage customer appointments and inquiries efficiently.
• Develop leads through customer outreach, self-marketing, and social media.
• Stay informed about current inventory and automotive features to provide customers with the best options.
• Ensure the sales lot is clean, organized, and accessible.
• Work with service, finance, and other departments to ensure a seamless customer experience.
• Follow and advocate for our mission, vision, and core values in all interactions, ensuring alignment with our organizational goals.
• Demonstrate flexibility and willingness to adapt to changing business needs, customer preferences, and market trends.
• Engage in process-driven approaches to ensure consistency and efficiency in the sales process.
• Follow all dealership processes and policies, including those related to accessibility.

Requirements

• You enjoy working with people and can create a positive and welcoming environment.
• Must possess a valid Iowa driver’s license to facilitate vehicle demonstration and test drives.
• Previous experience in sales, especially automotive, preferred.
• A passion for providing excellent customer service.
• Ability to manage time, appointments, and tasks efficiently.
• Willingness to learn and embrace new tools or processes, including accessibility technology if needed.
• Familiarity with vehicles and features is a plus but can be developed through training.

Qualifications

• Must have a high school diploma or equivalent.
• Must be at least 18 years old.
• Must be able to pass a background check.

Skills

• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of automotive products and features.
• Proficiency in CRM systems.

Benefits

• Competitive salary based on experience.
• Health insurance coverage.
• Paid time off.
• Professional development opportunities.

Schedule

Full-time position with flexible hours to accommodate customer needs.

Pay

Salary range: $40,000 - $50,000 annually, commensurate with experience.